Job Description

nUrgent requirement of EUC Engineer - Contract - Adelaide n
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Key Responsibilities:

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- Provide first and second-level onsite support for desktops, laptops, mobile devices, and peripherals.

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- Troubleshoot and resolve hardware, software, and connectivity issues.

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- Install, configure, and upgrade IT equipment and software per company standards.

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- Manage user account creation, password resets, and access rights in Active Directory/O365.

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- Maintain and support AV/conference room equipment and provide hands-on support for meetings.

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- Liaise with remote support teams and vendors for escalations and hardware replacements.

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- Maintain asset inventory and ensure equipment lifecycle management (procurement, imaging, disposal).

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- Support onboarding and offboarding processes by preparing and recovering user devices.

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- Document incidents, requests, and resolutions in the ITSM system.

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- Ensure compliance with IT policies and security protocols.

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Required Qualifications & Skills :

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- Degree in Computer Science, IT, or related field.

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- 4–8 years of experience in an onsite EUC or desktop support role.

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- Robust troubleshooting skills in Windows 10/11, Microsoft Office 365, and general desktop environments.

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- Hands-on experience with Active Directory, SCCM/Intune, and BMC Helix (or similar ITSM tool).

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- Knowledge of networking fundamentals (LAN/WAN, TCP/IP, VPN).

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- Experience supporting hardware from vendors like Dell, HP, Lenovo.

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- Familiarity with remote support tools and mobile device management.

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Duration: 6 Months and possible extensionn
Eligibility: Australian/NZ Citizens/PR Holders onlyn
Email: n

📌 EUC Engineer - Contract - Adelaide
🏢 Hastha Solutions
📍 Adelaide