Job Description

The Chance n

An exciting opportunity has arisen to join a pioneering Fintech organisation during an important stage of growth and delivery. This is not a purely strategic role; it is an active, delivery-focused position where you will carry delegated authority for delivery and people leadership across infrastructure and systems administration.

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Reporting directly to the Chief Information Security Officer (CISO) and based in Sydney with hybrid working arrangements, you will lead day-to-day delivery across infrastructure, systems administration, and internal user support. Over time, this role will also extend to the oversight of technology product and delivery, including vendor-managed and future in-house software delivery.

Key responsibilities n

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- Lead day-to-day delivery across infrastructure and systems administration, managing and developing a dedicated technical team.
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- Manage the service desk as the primary channel for user, access, and systems requests across internal staff and business/member platforms.
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- Plan and deliver engineering projects spanning cloud infrastructure, platforms, and internal systems, coordinating with the PMO.
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- Provide hands-on technical delivery and troubleshooting across infrastructure and systems as required.
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- Contribute to technology design and strategy alongside the CISO, including strategic direction toward serverless and event-driven architecture.
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- Administer and support internal applications, including designing and maintaining work management projects and workflows.
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- Oversee vendor-managed software delivery models and hybrid engineering functions.
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About You n

You will have several years of experience operating in a technology operations or IT management role, supported by direct people leadership experience. You possess a hands-on technical background across infrastructure, systems administration, or platform engineering, enabling you to contribute directly to troubleshooting and delivery when required.

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You bring demonstrated experience running a service desk and managing SLAs, alongside a strong track record of planning and delivering engineering projects in conjunction with a PMO. Your technical expertise covers virtualisation, cloud infrastructure platforms (ideally AWS), identity and endpoint management (Microsoft Entra ID, Intune), and work management platform administration (Atlassian Jira/Confluence). Experience overseeing vendor-delivered software or managing a hybrid delivery model will be highly regarded.

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You are a highly autonomous leader who communicates fluently with technical and non-technical stakeholders, easily navigating complex technical and management work. Relevant certifications such as ITIL, PMP, or PRINCE2 are preferred but not mandatory.

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📌 Technology Operations Manager (Sydney)
🏢 Renova Talent
📍 Sydney