Client Service Officer - NSW State GovernmentWe are seeking a compassionate and customer-focused Client Service Officer for one of the leading NSW State Government teams based in Parramatta.This chance is ideal for candidates with strong customer service skills, experience supporting vulnerable individuals, a background in financial administration and/or community services.Role DetailsStart: ASAPContract: Initial 1-month contract with strong potential for extensionPay Rate: $40 per hour + superLocation: Parramatta NSWHours: 35 hours per weekWork Arrangement: Full time in office roleAbout the RoleYou will support customers experiencing complex personal and financial circumstances by assisting with onboarding, financial administration, budgeting, customer enquiries,



and ongoing support services while delivering empathetic and professional customer care.The customer base includes vulnerable individuals such as:NDIS participantsCustomers in aged careYoung people previously in careAdults living with disabilityCustomers with significant assets or propertyKey ResponsibilitiesSupport customer financial management and action planningBuild rapport and understand individual customer needsConduct onboarding and triage customer complexityRespond to enquiries and resolve issues professionallyMaintain accurate records and liaise with internal teamsEscalate complex matters where requiredEssential RequirementsExperience supporting vulnerable individualsFinance background - had experience in managing finances beforeStrong customer service and communication skillsAbility to manage sensitive matters with empathy and professionalismComfortable working within policies and compliance frameworksIf you feel this is the role for you then please apply with your up to date resume.

📌 Nsw State Government - Client Service Officer (Sydney)
🏢 Mayday Recruitment
📍 Sydney