Administration Support - Work from Home (must live in Perth Metro area)

All Round Gardens & Reticulation are looking for an Administration Support person for our growing gardening and reticulation teams North of the river .

This is a work from home position, however the first week will be located in Midland area for training.

This position is around 30 hrs per week - Monday to Friday 7am-1.30pm, but there is some room for flexibility for the right candidate. Starting ASAP.

Duties include:

- Answering the office phone, handling client enquiries, and taking new bookings including messages received via service m8.
- Must be familiar with northern suburbs
- Engage with messenger enquiries to convert to current bookings.
- Support to 2 gardening teams/ 1 reticulation team assisting with client liaison and any scheduling adjustments.
- Dealing with all email, client’s general enquiries, new leads from website
- Scheduling and processing new bookings in service M8 and sending confirmation emails.
- Allocate client payments as required in Xero




- Prepare client invoices in Service M8 from Messenger notifications from the gardening team.
- Re-scheduling bookings in service M8 due to weather/client unavailability or staff absence
- Consult with management on any client/staff queries as required.

Essential Requirements:

- Ability to work independently from home with strong communication skills and good time management skills.
- Good customer service skills, including being able to hand any conflict resolution.
- Previous experience with Service M8 and XERO is desirable
- Full work rights in Australia
- Good work ethic and attitude, whilst independent position you are very much required to be a team player.

Job Types: Part-time, Freelance

Pay: $32.50 per hour

Benefits

- Work from home

Application Question(s):
- Do you have service M8 experience?
- Do you have MYOB experience?
- Do you live in the Perth Metro area?

Work Authorisation:
- Australia (Required)

Work Location: In person

📌 Administration Support - Work from Home (must live in Perth Metro area)
🏢 All Round Gardens u0026 Reticulation
📍 Perth