Administration Officer – Greenslopes

About the Role

Are you a positive, organised and tech-savvy person who enjoys being the person who keeps everything running smoothly?

Hope & Care Community Services is looking for an Administration Officer to join our team in Greenslopes.

This is a wide-ranging role where no two days are exactly the same. You’ll provide administrative support across our Operations and HR functions, communicate with staff, clients and stakeholders, and help keep our services, properties and day-to-day operations organised.

We’re looking for someone who is proactive, friendly, confident with technology and great at keeping track of the details. You don’t need to know everything from day one — we’ll provide training and support as you learn our systems and processes.

Key Responsibilities

- Providing general administrative support to our Operations and HR teams

- Responding to emails, phone calls and enquiries in a professional and friendly manner

- Speaking with clients, families, staff and other stakeholders and helping direct enquiries to the right person or service

- Maintaining accurate records, documents and databases

- Assisting with recruitment activities, including organising interviews and supporting new employee inductions

- Helping with onboarding and ensuring documentation is completed and up to date

- Supporting the team with general coordination and administration

- Assisting with property-related tasks, including organising maintenance and liaising with contractors and property contacts

- Coordinating company vehicles for servicing, repairs and maintenance

- Keeping track of company assets and ensuring records are maintained

- Supporting the team with scheduling and rostering as you become familiar with our systems and operations

- Assisting with timesheet and other operational administration as part of your development in the role

About You

We’re looking for someone who:

- Has a positive, can-do attitude and enjoys helping others





- Is highly organised and can manage multiple tasks without losing track of the details

- Is tech-savvy and comfortable learning new systems and software

- Has strong computer skills and is confident using Microsoft Office

- Communicates clearly and professionally, both verbally and in writing

- Is comfortable speaking with clients, families, staff and external stakeholders

- Can use initiative, solve problems and knows when to ask for help

- Is reliable, approachable and works well as part of a team

- Has previous administration experience — experience in NDIS, disability, health or community services is desirable but not essential

- Is willing to learn and grow with the organisation

Most importantly, we want someone who brings a great attitude to work and enjoys being part of a team.

Essential Requirements

- Current Queensland Driver Licence

- Own reliable vehicle and ability to travel to and from our Greenslopes office

- Current NDIS Worker Screening Check

- Current Working with Children Check

- Basic understanding of the NDIS, or willingness to learn

Working Arrangements

As part of the broader Operations function, the role may be required to participate in a rotating after-hours support roster once fully trained and confident in the role.

This responsibility will be introduced with appropriate training and support as you develop your knowledge of our systems, services and operations.

Why Join Hope & Care Community Services?

At Hope & Care Community Services, you’ll be joining a supportive and growing team where your work contributes directly to the people we support.

This is an opportunity to build a broad skill set across administration, HR, recruitment and operations, with the chance to take on more responsibility as you develop.

If you’re organised, positive, great with technology and looking for a role where you can learn, contribute and grow, we’d love to hear from you.

Apply now and tell us a little about yourself and why you think you’d be a great fit for the team.

📌 Administrative Officer (Greenslopes)
🏢 Hope and Care Community Services
📍 Greenslopes