Are you a driven leader who thrives in a fast-paced operational setting? We are looking for an Operations Supervisor who takes ownership, leads with purpose, and makes things happen.
This is not just a supervisory role it is a leadership position where your decisions directly impact safety, performance, and the people around you. You will be responsible for the full spectrum of operational delivery across your designated areas, setting the standard for how great work gets done.
What You Will Own
Safety Leadership - Safety First, Every Time You will champion a culture where safety is non-negotiable. Ensuring every team member adheres to Standard Operating Procedures and safety standards is your baseline — not your ceiling.
Team Leadership and Accountability
You set the tone. You lead by example, establish clear expectations, and hold your team to account. You build an environment where high standards are the norm and people are empowered to perform at their best.
Operational Performance
You drive results. Daily and weekly KPIs are not just numbers — they are your scorecard. You review, improve, and push for better ways of working, identifying process improvements and mobilising the right support to get there.
Customer Focus - Always
Every decision you make has a customer at the end of it. You collaborate across functions, resolve delivery issues with urgency, and ensure the customer experience is never an afterthought.
What You Will Bring
You are a confident, self-motivated, and energetic leader who knows how to stay calm under pressure and bring out the best in the people around you. You communicate with clarity, build trust quickly, and never stop looking for a better way. You will stand out if you have:
- Strong written and verbal communication skills that cut through complexity
- A proven ability to prioritise, plan, and deliver results through your team
- An unwavering commitment to customer satisfaction — internal and external
- A track record of building strong relationships at all levels of an organisation
- A hands-on, lateral-thinking mindset that turns problems into solutions
- The resilience and autonomy to operate effectively without constant direction
- Sharp problem-solving instincts with a clear bias toward action and solutions
If you are ready to lead from the front and make a real impact, we want to hear from you!
📌 AM Operations Supervisor (Altona North)
🏢 Team Global Express
📍 Altona North
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