We are a growing Australian commercial facilities management business looking for a capable, reliable and organized Administration Coordinator to join our team.
You don't need previous administration or facilities management experience. Full training will be provided.
What matters to us is your attitude, willingness to learn, ability to communicate well and the practical common sense to get things done.
About the role
This is primarily an administration and contractor coordination role, supporting the day-to-day operations of our business and helping ensure everything runs smoothly.
Our commercial clients rely on us to arrange a wide range of services and maintenance work at their premises. As part of your role, you will help coordinate these jobs from the time a request is received through to completion.
This doesn't require technical or trade knowledge. It involves positive administration, communication, organization and follow-up.
Your responsibilities will include
- Managing general day-to-day administration.
- Receiving and processing job requests from our commercial clients.
- Entering and maintaining job information in our systems.
- Managing emails, correspondence and documentation.
- Arranging and allocating jobs to appropriate service providers.
- Communicating with clients and service providers.
- Scheduling and coordinating work.
- Monitoring jobs and following up outstanding work.
- Keeping clients updated where necessary.
- Ensuring completed jobs are properly recorded and documented.
- Following up required completion paperwork.
- Maintaining accurate records and files.
- Providing general administrative support to the business.
You don't need technical knowledge to do this — we'll teach you what you need to know. We're looking for someone who:
- Is naturally organized.
- Has good attention to detail.
- Communicates confidently and professionally.
- Is comfortable using computers and learning new software.
- Has a good working knowledge of Microsoft Office.
- Can manage several tasks at the same time.
- Has practical common sense and sound judgement.
- Is comfortable speaking with clients and service providers.
- Takes responsibility for getting things done.
- Is reliable and follows things through.
- Is willing to learn and develop within the role.
- Can work independently while also being part of a team.
No industry experience required You don't need experience in facilities management, maintenance, construction or the trades.
We'll teach you how our business operates, how jobs are allocated and coordinated, and the systems and processes we use.
If you're organized, dependable, comfortable dealing with people and looking for an opportunity to develop your administration and coordination skills, we'd like to hear from you.