The Assistant Director, Property & Services is a key leadership role responsible for managing the Melbourne IP Office (MIPO) in a service delivery context while contributing to national property, facilities and environmental management outcomes. The role works under limited direction and exercises sound judgement, autonomy and accountability to deliver high-quality services, manage risk, and provide strategic and technical advice on property and facilities matters.

The position works closely with the Director, Property & Services, the MIPO executive sponsor, internal business areas, building management, service providers, contractors and other Commonwealth entities. The role is expected to lead a small team, maintain robust stakeholder relationships, resolve complex operational issues, and promote a culture of service excellence, compliance, continuous improvement and positive risk management.

The Assistant Director, Property & Services will:

- provide leadership for Property & Services activities at MIPO, including supervision, coaching and development of the MIPO Corporate Support Officer
- oversee management of day-to-day office operations, facilities support, site coordination, procurement, records management, security liaison, mail and freight services, and administrative support functions
- support the Director, Property & Services in managing building issues, lease matters, service delivery performance, supplier relationships and other operational priorities
- provide strategic and technical advice on property, facilities, accommodation, compliance, emergency management and environmental responsibilities
- liaise with the MIPO executive sponsor on strategic and policy matters, including local office priorities, stakeholder issues and whole-of-office planning
- manage complex and sensitive issues with internal and external stakeholders, including escalated service matters,



competing priorities and operational risks
- undertake contract management activities, including relationship management, performance monitoring and oversight of contracted services
- prepare complex correspondence, approval minutes, procurement documentation, reports, submissions, committee papers and briefing material
- coordinate and contribute to annual and periodic reporting, including property reporting, committee reporting, environmental reporting and responses to questions on notice
- maintain accurate records of project decisions, financial information, progress updates, meeting outcomes and controlled documents in accordance with policy
- ensure procedures, manuals, intranet content, induction material and reference documents are current, fit for purpose and stored in line with records management requirements
- oversee coordination of site awareness, access and facilities information for staff, visitors and contractors using the MIPO facility
- support emergency management arrangements, including coordination with building management and alignment with emergency management plans
- contribute to planning and delivery of property works, accommodation changes and continuous improvement initiatives.

Looking for more information?

Please refer to the candidate kit for more information.

Diversity and Inclusion

IP Australia celebrates and champions diversity to ensure we reflect the community we serve, and pride ourselves on our inclusive culture. We welcome applications from Aboriginal and Torres Strait Islander peoples, people of all genders, people with disability, people from culturally and linguistically diverse (CALD) backgrounds, those who identify as LGBTQA+, mature aged employees and carers.

If you require adjustments to the recruitment process, please let us know—we will do our best to support you.

Applications close at 11:59pm AEDT on Thursday 15 October 2026

📌 Assistant Director, Property & Services (Melbourne)
🏢 Ip Australia
📍 Melbourne