About Langham Hospitality Group A wholly-owned subsidiary of Great Eagle Holdings, Langham Hospitality Group (LHG) comprises a family of distinctive brands, including The Langham Hotels and Resorts, Cordis Hotels and Resorts, Eaton Workshop and Ying’nFlo. With over 40 hotels and residences in operation or development, LHG has a global footprint that extends across Asia, Europe, North America, Australasia and the Middle East.

The Langham, Sydney is the city's most exclusive harbourside address. Nestled in the city's Rocks district, The Langham, Sydney boasts the largest guestrooms in Sydney, including opening windows and balconies. Guests enjoy sweeping western harbour views, and a tranquil yet convenient proximity to some of Sydney's most iconic experiences. The Langham, Sydney invites our guests to experience elegance redefined at Sydney's ultimate hotel experience of unsurpassed luxury and opulence.

We are recognised for our:

- Outstanding five-star luxury hotel accommodation
- Residential-style event spaces
- One-of-a-kind and sought after dining experiences
- Sydney's most renowned Day Spa
- Excellent leisure facilities, including a fully equipped Health Club, swimming pool, Jacuzzi and steam rooms

Learn more about the property, please visit: https://www.langhamhotels.com/en/the-langham/sydney/

The Role

We are seeking an experienced, dynamic, and passion-driven Full time Assistant Spa Manager to oversee the day-to-day operations of Day Spa by Chuan.

In this leadership role, you will directly report to the Director of Spa and act as a primary resource for our spa reception and therapist teams, driving operational excellence,



supporting financial and marketing strategies, and upholding our world-class service standards.

Duties And Responsibilities

- Manage daily spa operations, maintain up-to-date Standard Operating Procedures (SOPs), and serve as the key point of contact for team questions, guidance, and issue resolution
- Conduct training sessions on treatments and product knowledge, lead regular staff meetings, and assist with performance appraisals and staff incentive programs.
- Monitor guest satisfaction through surveys and feedback, ensuring that treatment protocols and guest journeys consistently reflect luxury spa standards
- Oversee efficient treatment scheduling to optimize revenue and therapist utilization, manage inventory control and purchasing in compliance with brand standards.
- Collaborate with the Director of Spa to execute marketing strategies and stay attuned to international spa and wellness trends
- Deliver bespoke treatments during peak business demand when required

Skills And Experiences

- 3-5+ years in a luxury hotel spa or beauty environment preferred
- Certificate or Diploma in Beauty Therapy required. Certificate IV in Training & Assessment is a plus
- Proven retail sales background with a dedication to superior guest care




- Impeccable personal grooming while representing Langham Hospitality Group values
- Strong communication skills, sharp attention to detail, and strict policy adherence
- Valid Australian work rights with full availability for weekends and public holidays

Benefits In return for your bespoke service to our guests and dedication to our hotel, you will receive:

- A competitive salary and Sales incentive plan
- Personal development opportunities with global reach
- Complimentary lunch daily and laundry
- Discounts on dining & accommodation and Spa
- Complimentary room nights at our sister hotels globally
- Reward and recognition programmes that celebrate colleague contributions
- Access to Employee Assistance Program (EAP), wellbeing initiatives and wellness activities

If you want to work in a truly elegant environment with an engaged team, that is committed to 'Knowing Our Guests and Building Great Memories', CLICK APPLY NOW! Presentation & Grooming - As part of the luxury hospitality industry, high standards of personal presentation, grooming and hygiene are important and are expected throughout the recruitment process and employment journey.

Equal Opportunity Employer - The Langham, Sydney is an equal opportunity employer committed to building a diverse workforce and inclusive culture where all colleagues feel valued and respected.

If this opportunity interests you and you would like to grow your career in a people-focused luxury environment, we would love to hear from you. Apply now and let your story become part of our legacy.

Apply now

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📌 Assistant Manager - Spa (Sydney)
🏢 Langham Hospitality Group
📍 Sydney