Applications closing on 30 November 2025, 11:59 PM

- Reference numberCCB-L05; CCB-L07; CCB-L08; CCB-L09;
- Job TypeFull Time: Limited Tenure
- PackageApplicable Trainee Wages apply

BUSINESS TRAINEES – 2027 INTAKE (4 positions)

CCB-L05 Library | CCB-L07 Procurement | CCB-L08 Customer Service and Records | CCB-L09 Visitor Services and Tourism.

Your career with Council could start here!

Looking for a rewarding career? Keen to help your community? Ready to learn current skills, gain a qualification and get paid while you do it? Start your career with Charters Towers Regional Council as one of our four Business Trainees in 2027! Each traineeship gives you experience in a different area of Council, and all four trainees complete the same nationally recognised Certificate III in Business.

Whether you’re finishing school, returning to the workforce, or ready to take your career in a new direction, you don’t need years of experience to get started. We’re looking for people who are ready to learn, have a go, work as part of a team and build their future.

CHOOSE YOUR TRAINEESHIP

Business traineeship applicants are considered for all four placement areas, with opportunities to note your preferences throughout the application process. Once you receive your placement, you’ll spend the full 12 months learning your role and working with the team in this area. Every trainee builds strong administration and customer service skills, including answering enquiries, data entry, filing, recordkeeping, preparing documents and using Council systems. Where you spend your day depends on your placement:

OPTION 1 – CCB-L05 LIBRARY

Our Library team helps connect the community with books, technology, programs and events. You’ll gain hands-on experience in:

- welcoming customers and helping them access Library services and resources
- assisting with loans, returns, reservations and memberships
- helping prepare for Library programs, activities and community events
- maintaining Library resources, displays and spaces.

OPTION 2 – CCB-L07 PROCUREMENT

Go behind the scenes and learn how Council buys, stores and issues the goods and services that keep our region running. You’ll gain hands-on experience in:

- issuing and receiving goods and services
- supporting inventory systems and maintaining registers
- helping internal customers with procurement enquiries
- data entry and administration using procurement and Council systems.

OPTION 3 – CCB-L08 CUSTOMER SERVICE AND RECORDS

Be one of the first friendly faces our community meets and learn how Council manages its important information. You’ll gain hands-on experience in:





- providing great service to internal and external customers
- - opening, sorting and distributing incoming and outgoing mail

- entering data into Council’s document management system (ECM) and the TechOne Property & Rating module
- keeping records accurate, secure and in line with Council’s records management rules.

OPTION 4 – CCB-L09 VISITOR SERVICES AND TOURISM

Help showcase Charters Towers to visitors from near and far with our Visitor Information Centre and Tourism team. You’ll gain hands-on experience in:

- welcoming visitors and answering enquiries about the region
- sharing destination information, itineraries and promotional material
- assisting with quotations and tourism marketing
- supporting the day-to-day running of the Visitor Information Centre.

YOUR QUALIFICATION

You’ll work towards completing your Certificate III in Business through formal training and on-the-job learning, with your day-to-day work contributing to the skills you develop throughout the traineeship. Employment status: Full Time, Limited Tenure for up to twelve (12) months, 72.50 hours per fortnight, 9 day fortnight

Qualification: Certificate III in Business

Location: Charters Towers

Salary: Applicable trainee wage plus Council benefits

COULD THIS BE YOU

We’re not looking for someone who already knows how to do everything – the purpose of the traineeship is to learn. You could be a outstanding fit if you:

- enjoy helping and talking with people
- are willing to learn and try new things
- are reliable and can follow instructions
- have basic computer skills and are keen to learn new systems
- communicate respectfully with different people
- pay attention to the details
- enjoy being part of a team
- can respond positively to guidance and feedback
- understand the importance of keeping information confidential
- are committed to completing your traineeship and qualification.

Most importantly, bring your enthusiasm, willingness to learn and a great attitude. We’ll help you build the skills.

WHAT DO YOU NEED:

To be eligible for any of these traineeships, you will need:

- completion of Year 10 or equivalent and/or relevant work experience.
- eligibility,



ability and willingness to enrol in and successfully complete the Certificate III in Business.
- a current Working with Children Check (Blue Card), or the ability to obtain one before commencing.
- a minimum Queensland Provisional (‘P’) C Class Driver Licence, or the ability to obtain one.

If you meet the essential requirements but haven’t had much work experience yet, don’t let that stop you from applying.

WHY START YOUR CAREER WITH COUNCIL

A Council traineeship gives you the chance to learn, earn and gain a nationally recognised qualification, while building real experience for your future career and contribute to the community you live in. You’ll also have access to a outstanding range of Council employment benefit including:

- Fortnightly RDO
- 5 weeks annual leave + 17.5% leave loading
- 3 weeks Personal/Carers Leave
- Domestic and Family Violence Leave
- Uniforms and PPE provided where applicable
- 12% Superannuation
- Salary Sacrifice opportunities such as remote area benefit
- Employee Assistance Program
- Support, guidance and workplace learning throughout your traineeship.

READY TO APPLY?

We’d love to hear from you!

Please read the

When applying, don’t worry about having a long work history. Tell us about yourself, why this traineeship interests you and why you would like to start your career with Council.

For questions about the traineeships or the application process, contact Council on 07 4761 5300 or email [email protected].

WHAT HAPPENS NEXT?

If you’re shortlisted, we will invite you to an interview. This is your opportunity to tell us more about yourself, what interests you about the traineeship and what you’d like to learn. As part of the selection process, applicants may also be required to undertake relevant pre-employment checks, including:

- pre-employment medical, including drug and alcohol testing;
- Right to Work in Australia check;
- Working with Children Check (Blue Card), for the Library and Visitor Services and Tourism options.

APPLICATIONS CLOSE

11:59pm Wednesday, 29 October 2026. Ready to learn, earn and start building your future?

Late applications will only be accepted at the discretion of the Chief Executive Officer.

Charters Towers Regional Council is an equal opportunity employer. We value workplace diversity, inclusion and safety and encourage applications from people with diverse backgrounds and experiences.

Related Information

- CCB-L05-Library-Trainee
- CCB-L07-Procurement-Administration-Trainee
- CCB-L08-Customer-Service-and-Records-Trainee
- CCB-L09-Visitor-Services-and-Tourism-Trainee

📌 Business Administration Trainee (4x Positions) (Charters Towers)
🏢 Charters Towers Regional Council
📍 Charters Towers