Overview

Salary: $75,000 t o $85,000Expected Start: Mid-October

Based initially at our flagship cafe at 459 Collins Street, you'll take responsibility for the day to day venue while working closely with our senior team.

You'll have plenty of support and guidance, but also real responsibility and the prospect to make the venue your own.

You might already manage a cafe, or you might be a strong Assistant Manager or Supervisor ready for the next step. We want someone who enjoys getting to know customers, building regulars and finding ways to bring new people into the venue.

You'll also help build a food offer that's as considered and consistent as our coffee, working with our suppliers and kitchen partners on menu development, presentation, pricing, margins and wastage.

You'll lead a team that engages with customers, knows the menu and confidently makes recommendations rather than simply taking orders.

Great service comes first, but we want someone who thinks about how we bring more customers through the door, keep them coming back and grow what they spend with us.

You'll take ownership of:

- Team leadership, training and rostering
- Labour, COGS and venue performance
- Food, stock, ordering and wastage
- Customer service, sales and average spend
- Supplier communication
- Menus, POS, signage and promotions
- General venue administration
- Venue presentation and standards




- Straightforward systems and checklists that make everyone's job easier
- We're looking for someone who notices things and follows through. If something needs updating, printing, ordering, fixing or following up, you make sure it gets done.

Career Pathway

This role starts at 459 Collins Street, but we're growing, with two new Melbourne locations planned.

Get Collins performing well, build a strong team around you and show us you're ready for more, and there's a genuine pathway into multi site management with Goodside.

You'll have plenty of support along the way from our senior team across coffee, operations and commercial performance.

Who You Are

You might currently be a Cafe Manager, Assistant Manager, Supervisor or a strong hospitality team member ready for more responsibility.

- Genuinely enjoys hospitality and working with customers
- Cares about great coffee and has a real interest in food
- Enjoys building and developing a team
- Organised and follows things through

- Is interested in sales and what makes a venue perform
- Is comfortable being hands on and leading from the floor
- Brings ideas and wants to keep learning
- Wants to take on more responsibility as they develop

You don't need to arrive knowing everything. We're much more interested in finding the right person who wants to learn, contribute and grow with us.

📌 Cafe Manager (Melbourne)
🏢 Goodside Group
📍 Melbourne