About the Position The Case Manager plays a vital role in the Intensive Family Services program which supports families with complex needs to safely move away from the child protection system. The role entails working closely with families and partners to enhance child and family safety.

As a Case Manager, your responsibilities will include:

- Developing and maintaining case plans in line with program requirements.
- Providing practical support and education to families, ensuring a focus on improving outcomes.
- Building and maintaining partnerships with relevant organizations and ensuring culturally appropriate engagement.
- Advocating for clients to access culturally appropriate support services.
- Administering accurate records and reports as per funding requirements.

Why Join Us You will have access to:

- Salary packaging and salary sacrificing option of up to $15,899 which will significantly increase your take home pay
- Salary packaging cards for meal and entertainment benefits and other generous discounts available
- Additional leave provisions
- Fantastic professional and career development opportunities
- A generous external Employee Assistance Program
- An inclusive, supportive and passionate team in a growing organisation

Centacare is an Equal Prospect Employer. We value an inclusive workplace and recognise that diversity within our workforce allows us to better support our clients and communities. If you are a person living with a disability, an Aboriginal and/or Torres Strait Islander person, part of the LGBTIQA+ community, come from a culturally diverse group, or have lived experience, we would love to hear from you. About You To be successful in this role you will have:

- A Degree in Social Work, Bachelor of Human Services, Bachelor of Psychology/Psychological Science, Bachelor of Social Science,



Majoring in Human Services (all with experience in child and family intervention or trauma training). Alternatively a Diploma level qualification in Human Services related area substantial case management/child protection experience may be considered.
- Experience providing case management, assessment and referrals;
- Experience in working with and supporting families at risk;
- Demonstrated understanding of complex case management principles in the context of working with vulnerable children and families, including family-centred practice, risk assessment, service coordination, interagency collaboration, balancing child safety, wellbeing and family preservation objectives;
- Practical application of strengths-based family intervention approaches;
- Understanding and knowledge around trauma responsive practices;
- Knowledge of the impacts of child abuse and neglect;
- Knowledge and understanding of basic child development principles, child care principles and family dynamics;
- Highly effective negotiation and communication skills in managing challenging and confronting situations and behaviours;
- Demonstrated ability to maintain high quality file management, which includes collating, maintaining and reporting on accurate data and information;
- Experience in working in a highly confidential manner;
- High level of communication skills (listening, verbal and written);




- Demonstrated ability to work independently and demonstrate initiative;
- Demonstrated ability to function as a cooperative member of a team to achieve team objectives;
- High level of ability in using Information Technology and Microsoft Office programs.

Requirements of the role:
- Hold (or willingness to obtain) a current DHS Working With Children Check *
- Hold (or a willingness to obtain) a National Criminal History Record Check (Police Check) *
- Hold a current South Australian Driver’s License (minimum Provisional License)

* Preferred candidates will be supported through these processes Further Information For more information on the position, visit www.cccsa.org.au/careers/vacancies and request a copy of the Position Identification Document for further information on the role.

How to Apply To apply for this role, please submit your application via email to [email protected] To be considered, candidates will be required to submit the following documentation:

- Cover letter
- Copy of your resume
- Response to the Selection Criteria (found in the Position Identification Document)
- Contact details of three professional referees

For more information on the recruitment process refer to our guide here. If you have any questions, need help with your application, or would like to request adjustments during the recruitment process, please contact Human Resources on (08) 8644 2020 or email [email protected]. We are here to help you through the recruitment process in a way that works best for you.

Applications close 9.00am Monday 19 October 2026

PLEASE NOTE: Applications that do not address the Selection Criteria questions may not be considered.

Pay: $92,279.00 – $99,294.00 per year

Work Location: In person

📌 Case Manager – Intensive Family Services (IFS) (Whyalla)
🏢 CENTACARE CATHOLIC COUNTRY
📍 Whyalla