Customer service consultant to deliver high level support for an Australian owned designer and manufacturer of premium tapware.
Our client are an Australian-owned designer and manufacturer of high-quality Bathroomware. Market leaders in the industry, they supply some of the most innovative and influential products to high-end and luxury projects throughout Australia.
As Customer Service Consultant, you will be responsible for working in the team and ensuring all customer queries are resolved, whilst building and maintaining successful customer relationships.
This role is based in Western Sydney.
Key Responsibilities
- Produce high standard customer service operating procedures
- Work with the team and set valuable examples
- Ensuring all customer service is managed quickly and effectively
- Logging all customer issues through the database
- Booking in service calls with customers
- Dealing with incoming customer issues and demonstrating your strong technical knowledge
- Overseeing the external data entry representatives
- Monday to Friday in the head office
Skills and Experience
- Previous experience in a customer service team essential
- Technical knowledge of the bathroom and plumbing industry desirable
- Calm,
polite and pleasant demeanour
- Positive, outgoing and hard working attitude
REFERENCE: Alex McAllister #74334 If the above position appeals to you then please submit your CV and we'll be in touch. You may also wish to browse our website for other similar roles or call us to find about roles that may not be advertised. www.bespokecareers.com
Bespoke Careers is a specialist recruitment agency dedicated to connecting jobseekers with employers in architecture and design. Set up by trained architects and designers with experience in practice – we really do understand our industry and care about the people who work within it.
Established for over 20 years, we recruit for high-profile practices and suppliers locally and internationally and have offices in London, Sydney, Brisbane, Melbourne, New York, Los Angeles, and Austin.
Bespoke Careers is acting as an Employment Agency in relation to this vacancy and is an Equal Opportunities Employer. By applying to this role, you agree to our Privacy Policy.
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