Remote: Hybrid

Legal, Performance and Engagement Branch | EL 2 | Adelaide, Brisbane, Canberra, Hobart, Melbourne, Perth, SydneyClosing date: 04/10/2026 11:45 PMEligibilityThe Fair WorkCommission (the Commission) requires Australian citizenship as acondition of engagement.To beeligible for employment with the Commission, the successfulapplicant must undergo and satisfy a National PoliceCheck.About the PositionThe Director isresponsible for the delivery of strategic integrated communicationsacross media relations, online and web services, internalcommunications, stakeholder engagement, and specialised campaigncommunications. The role is also responsible for the delivery ofeducation and information resources to support current and existingusers of the Commission to understand and access our services andjurisdiction.The Directorwill operate under broad direction and will draw on significantpublic sector knowledge and experience and will have asophisticated understanding of the Commission’s strategic operatingenvironment. They will build and sustain relationships with anetwork of key people internally and coordinate and support ourstrategic engagement with external stakeholders, including employerorganisations, unions, and the media.

They will provide expertadvice, make decisions based on professional judgement and havedemonstrated experience in achieving results and business processimprovement outcomes. The role will also support the ExecutiveDirector in meeting key business objectives and work to support thebranches overall strategic direction.Duties- Lead the Commission’s work to provide accessible, consistent, and accurate information resources to employees, employers, regulated workers and their representatives to ensure they can meaningfully engage with Commission services.

- Guide,



develop and execute internal and external communications strategies and be responsible for management of the Commission’s website and social media channels.
- Produce monthly editions of the internal staffing update, Commission Connect, and provide expert communications support to the President, General Manager and Senior Executive.
- Oversee engagement with external stakeholders, including small business (via the Commission’s Small Business Reference Group) and community stakeholders, and support Members with their external engagement activities.
- Oversee the Commission’s media relations, including fostering relationships with key media outlets, preparation of media releases, managing responses to media queries, media monitoring and briefing the Executive about emerging themes.
- Oversee management of the Commission’s Online Learning Portal, including the development of new online learning resources and maintenance of our existing resources.
- Implement strategic plans including the Commission’s CALD community engagement strategy and education strategy.
- Build team capabilities by providing leadership to team members, including setting the strategic direction of work priorities and managing performance.How to ApplyThe PositionDescription (PD) is attached at the bottom of this advertisementwhich will provide you with further information.Yourapplication must consist of the following tworequirements:
- A statement of claim of no more than 500 words,



outlining your skills and/or experience relevant to the advertised role using the ‘Our ideal candidate’ section as your basis.
- A resume detailing your employment history relevant to this position and details of at least two recent referees.Submit yourapplication via the Commission's online e-recruitment system by Sunday, 4 October 2026 no later than 11:45pm AEDT.If you havequestions regarding this role, please contact Zoe Bright on (03)8656 4720 or send an email to the Recruitment Team [email protected] InformationInformationabout the Commission can be found at www.fwc.gov.auCommission staff have accessto hybrid working arrangements where they can work a combination ofin the office and from home.The FairWork Commission has a broad range of functions relating to theworkplace and seeks to discharge these functions in a way that bestmeets the needs of our community with a focus on access to justice.As an employer, the Commission values diverse views andbackgrounds, including First Nations Australians, mature ageworkers, people from culturally and linguistically diversebackgrounds, carers, LGBTQIA+, people with disability and peoplewho are neurodiverse. Our aim is to create a workforce thatreflects the community in which we live. We also welcomeconversations about working flexibly.RecruitAbility applies to this vacancy. Applicants are encouraged to request reasonable adjustments as required to assist your participation in this recruitment process. Attachments:
- APSC Cracking The Code.pdf- PD - EXT - EL2 Director, Communications, Education and Engagement.docx- PD - EXT - EL2 Director, Communications, Education and Engagement.pdf- Principles for candidate use of AI in recruitment.pdf- eRecruitment FAQ.docx

📌 Director, Communications, Education and Engagement (Sydney)
🏢 FWC
📍 Sydney