At Language Disorder Australia, we’re committed to building the systems, teams, and strategies that create extraordinary outcomes for children and young people with Language Disorder, and for the people who make that mission possible.

Mancel College is Australia's only school specialising in Language Disorder, providing individualised educational service and support to students in small class sizes from Prep to Year 12. Society often underestimates the capability of our students, but we know better and through a dedicated team of teachers, school assistants, allied health and other roles we unlock creativity, curiosity and empower them to achieve real impacts.

And because we are creating extraordinary outcomes for children and young people, we need even more extraordinary people on our team, our Enrolments Officer is highly organised, cares deeply and has a genuine passion to support families through their enrolment journey.

About the Role

This role is central to building lasting relationships and shaping families’ experience and engagement with the College. The Enrolments Officer delivers exceptional customer service, provides accurate information about the College’s programmes, support and nurtures throughout the assessment and enrolment process and ensures accuracy of records every step of the way.

Success looks like

- Building positive, engaging and sustainable relationships through exceptional customer service and care.
- Achieving (or exceeding) targets – with high enrolment growth we have some lofty targets to achieve – through building and nurturing a pipeline you’ll make it look easy.

A day in the life: Whilst no day is every the same here at the College, it might look like this -

- Be the primary and professional point of contact for prospective students and families, responding promptly to phone, email, and in person enquiries; providing information and documentation.




- Managing the end-to-end administration and completion of student enrolments, ensuring accuracy, timeliness and compliance.
- Plan and facilitate Open Days and school tours, ensuring visitors have a positive experience, understand the College and philosophy and have the information they need. (Some tours or events may take place outside of normal hours).
- Nurture and close enquiries to achieve enrolments based on College enrolment targets.
- Maintain accurate and up-to-date enrolment records, data trend analysis, reporting and recommendations.
- Finding unique ways to problem solve and troubleshoot.

About You:

- Adaptable, proactive and genuine in approach to building relationships and engaging with prospective and current families.
- High level attention to detail, administration, and computer literacy skills.
- A proactive, solutions-focused mindset, driven to achieve targets and ability to work independently.
- Professionally presented and confident communicator both one-on-one and in large groups.
- Certificate IV in Administration, Business or Customer Service (or equivalent), or demonstrated comparable experience.
- A current QLD Working With Children Check / Blue Card or willing to obtain.
- Full working rights (unrestricted) in Australia. Sponsorship is not available for this position.

What we offer: What can we give you in return for your passion:

- An exceptionally satisfying experience as you support families on their learning journey
- More take home pay: As a Not-For Profit organisation,



we can offer our employees Salary Packaging options to boost their take-home pay by 6% - 12% per annum (up to $7,500 increase in the amount you take home and spend, rather than going to taxes).

Want to know more?

- Email us at [email protected]
- Find more information on Mancel College: https://mancelcollege.qld.edu.au/
- Find Information on Language Disorder Australia: https://languagedisorder.org.au/

Interested? Apply now with your resume and short cover letter. Interviews may commence on receipt, prior to the closing date, we encourage interested applicants to apply as soon as practical. Agencies we thank you for your interest, but we are not accepting agency applications for this role.

Language Disorder Australia is committed to protected and supportive work practices as a child safe organisation.All workers are required to participate in security screening relevant to their role including Criminal History/Police checks, Teacher Registration or Relevant Body checks, identification and references checks, Working With Children Checks, and disclosing any information relevant to eligibility to engage in activities involving children and young people. Our workers are required to understand and follow the Child Protection Policy and Processes.

Language Disorder Australia is dedicated to creating a workplace that values diversity and inclusion.As an Equal Opportunity Employer, we welcome applications from individuals of all backgrounds and abilities, ensuring equal opportunities for all qualified candidates. We believe in providing a space where you can thrive, contribute, and make a positive impact on the lives of children and young people with Language Disorder.

Reasonable adjustmentsare available to reduce barriers and may assist participation in the recruitment process. Should you require reasonable adjustments, please tell us as part of your application so that we can adjust as needed.

📌 Enrolments Officer (Fig Tree Pocket)
🏢 Language Disorder Australia
📍 Fig Tree Pocket