FRONT OF HOUSE MANAGER – RASCALS AT COWARAMUP BREWING CO

Cowaramup, Margaret River Region WA

Full-Time | $75,000 - $80,000 Super

About Us

Rascals at Cowaramup Brewing Co is looking for an experienced, energetic and hands-on Front of House Manager to lead our FOH team as we enter an exciting new chapter.

Located in the heart of the Margaret River region, Rascals is a relaxed, family-friendly brewery focused on excellent food, cold beer and good times.

Following a major renovation and refresh of the venue, we’re building a team that delivers friendly, relaxed and professional service without taking ourselves too seriously.

We’re looking for someone who loves hospitality, enjoys leading people and wants to help create a venue with a great atmosphere.

The Role

This is a hands-on FOH management role.

You’ll work closely with the owners and Head Chef to oversee the day-to-day front-of-house operation, including the bar, floor and our casual FOH team.

We’re not looking for someone who wants to manage from an office.

You’ll be on the floor with the team — leading service, talking to customers, jumping behind the bar and helping wherever you’re needed.

You’ll also have the opportunity to help develop the social side of Rascals, including live music, trivia nights, functions, events and other ideas that give people a reason to keep coming back.

Your responsibilities will include

Leading and supervising the FOH and bar team

Running busy services

Opening and closing the venue

FOH rostering and managing labour within agreed targets

Recruiting, training and developing casual FOH staff

Maintaining excellent customer service standards

Handling customer enquiries and resolving complaints

Managing staff breaks and sections during service

Cash handling and end-of-day procedures

POS operation and basic troubleshooting

Bar stock control and stocktakes

Assisting with beverage ordering

Maintaining RSA and liquor licence compliance

Managing refusal-of-service situations when required

Ensuring FOH opening,



closing and cleaning procedures are completed

Working closely with the kitchen to ensure smooth service

Helping coordinate bookings, groups and functions

Helping organise live music, bands, acoustic sessions and entertainment

Developing and coordinating trivia nights and other regular venue events

Working within agreed entertainment and event budgets

Helping create a fun, welcoming atmosphere at Rascals

Building a positive FOH culture and leading by example

Who We’re Looking For

You might already be a FOH Manager, Restaurant Manager or experienced Duty Manager ready for your next opportunity.

We’re looking for someone who:

Has strong hospitality experience

Has previous supervisory or management experience

Is confident leading a FOH team

Has solid bar and floor experience

Is comfortable running a busy service

Is organised and reliable

Has excellent customer service skills

Understands rostering and labour management

Has experience with stock control and ordering

Can train and motivate casual staff

Is confident dealing with customer complaints

Understands RSA responsibilities

Communicates well with the kitchen and ownership team

Is comfortable working weekends

Has ideas and enthusiasm for events and entertainment

Leads from the front and isn’t afraid to get their hands dirty

Most importantly, we’re looking for someone who is good with people.

We don’t want stiff or overly formal service.

We want our team to be professional while still having personality, having a laugh and making customers feel genuinely welcome.





Events & Entertainment A big part of the next chapter of Rascals will be creating more reasons for people to visit throughout the week.

You’ll have the opportunity to help organise and coordinate things like:

Live bands and acoustic music

Trivia nights

Family-friendly events

Special brewery events

Functions and group bookings

Seasonal events

Other ideas that bring people through the doors

You’ll work with ownership on budgets and major decisions, but we want someone who is excited about bringing ideas to the table and making them happen.

What We Offer

$75,000–$80,000 super, depending on experience

Along with

Full-time permanent position

Newly renovated brewery venue

Established location in the Margaret River region

Supportive and hands-on ownership

Opportunity to build and develop your FOH team

Genuine input into events and entertainment

Opportunity to help shape the customer experience at Rascals

Staff benefits and brewery perks

Long-term opportunity as the business grows A workplace where personality is encouraged The Lifestyle

We’re a South West brewery, not a late-night nightclub.

Rascals currently trades Wednesday to Sunday, with the venue closing at 6pm.

There will occasionally be functions, events and special trading requirements, but the role offers something increasingly difficult to find in hospitality — a management position without regular late-night finishes.

Weekend availability is essential, particularly across our busiest Saturday and Sunday periods.

Apply

If you’re an experienced hospitality professional who loves leading a team, creating a great atmosphere and making customers want to come back, we’d love to hear from you.

Send through your CV and a short introduction telling us about yourself, your hospitality experience and why you’d like to be part of Rascals.

Rascals at Cowaramup Brewing Co

Cowaramup, Margaret River Region WA

Full-Time | $75,000–$80,000 Super

Pay: From $75,000.00 per year

Work Location: In person

📌 Front of House Manager (Cowaramup)
🏢 Rascals at Cowaramup Brewing
📍 Cowaramup