Front of House Team Member – Full Time / Part Time
38 KATSU – Canberra Centre
38 KATSU is a Japanese restaurant located in the heart of Canberra Centre. Since opening, we have quickly grown into a busy, high-volume venue, and we are now looking for reliable and enthusiastic people to join our Front of House team.
This position is ideal for someone who enjoys working in a fast-moving restaurant environment, takes pride in good customer service, and understands that great hospitality comes from the whole team working together.
About the Role
As a Front of House Team Member, you will be involved in the day-to-day operation of the restaurant and help ensure our customers receive efficient and friendly service.
Your duties may include
- Welcoming customers and managing seating
- Taking orders and answering questions about our menu
- Delivering food and beverages to tables
- Clearing, cleaning and preparing tables for incoming guests
- Keeping the dining area and service stations clean and organised
- Replenishing stock and supplies throughout service
- Completing opening and closing procedures
- Assisting with dishes and general cleaning when necessary
- Helping other team members during busy service periods
- Supporting general restaurant operations as required
Although your main responsibilities will be Front of House, we operate as one team. Everyone is expected to step in and help where needed to keep the restaurant running smoothly.
Who We're Looking For
We would like to hear from applicants who:
- Have strong English communication skills
- Are dependable, punctual and well presented
- Enjoy interacting with customers
- Can remain organised and effective during busy periods
- Have a positive attitude and are willing to learn
- Are comfortable working on their feet and staying active throughout a shift
- Can adapt quickly and handle multiple tasks at once
- Understand the importance of teamwork in a busy restaurant
Previous restaurant or hospitality experience is an advantage, but it is not essential. We are happy to train applicants who have the right attitude, reliability and willingness to work.
Working at 38 KATSU
We offer
- Competitive hourly pay
- Staff discounts
- A friendly and supportive working environment
- Training and opportunities to develop your hospitality skills
- Opportunities to take on greater responsibility as the business grows
A Team-First Workplace 38 KATSU can become extremely busy, particularly during peak lunch and dinner periods. This role therefore suits someone who enjoys an energetic workplace and is comfortable with a hands-on style of hospitality.
We don't operate with a "that's not my job" mentality. On a busy shift, you may be serving a table one moment and helping with cleaning, dishes, restocking or another area of the restaurant the next.
What matters most to us is that everyone works together.
If you're reliable, hardworking, confident communicating in English and enjoy being part of a busy restaurant team, we'd be happy to hear from you.
To apply, please submit your resume and include your current availability.
38 KATSU
Canberra Centre
Pay: $26.44 – $32.31 per hour
Work Location: In person
📌 Front of House Team Member (Canberra)
🏢 38 KATSU
📍 Canberra
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