Funeral Director

Black’s Funerals Chapel & Crematorium

Black’s Funerals is a family-owned business that has proudly served North Queensland since 1960. We operate across Innisfail, Tully and surrounding areas.

We are expanding our team and are seeking a compassionate, reliable person to join us on a full-time basis. No previous experience is required just a genuine desire to support families during their time of need. From day one, you will receive full training to help you develop the skills needed to deliver a first-class funeral service.

As a team member, you will assist with both funeral services and the care of the deceased. Working within a close-knit team, you will play an significant role in ensuring our families receive seamless, respectful and professional care. We welcome applications from those new to the industry, as well as experienced funeral professionals. No two days are the same.

Key responsibilities:

- Welcome applicants, establish their needs and recommend appropriate products and services
- Be available to respond to requests from applicants and members of the public
- Offer the full range of products and services available
- Adopt a sensitive and compassionate approach when handling enquiries relating to funeral products and services, ensuring expectations are managed appropriately
- Collect all necessary information required to progress each enquiry




- Ensure all systems are updated in a timely manner and liaise closely with logistics and wider funeral teams when arranging services
- Collect the deceased from a range of locations and situations in a professional, empathetic and dignified manner
- Conduct funeral services, including bearing coffins and driving funeral vehicles in a considerate and professional manner
- Prepare coffins and engrave name plates in line with applicant requirements
- Prepare the deceased in our care for viewings and services
- Maintain cleanliness of equipment and facilities, including ceremonial vehicles, lawns, gardens and grounds

What you’ll bring to the role:

- A genuine desire to support people during difficult times
- A professional, caring approach to client and customer service
- The ability to follow instructions precisely, with strong attention to detail
- A proactive approach and the initiative to support clients and your team in any situation
- A professional presentation
- The ability to remain calm and compassionate in emotional situations
- An open mind when working around the deceased
- The ability to perform the physical requirements of the role, including manual lifting
- A current driver’s licence
- Availability to participate in a rotating after hours on call roster, this will be a non-negotiable requirement of the position.

To apply please forward your resume along with a cover letter to: [email protected] Only shortlisted applicants will be contacted.

📌 Funeral Director (Innisfail)
🏢 Blacks Funerals
📍 Innisfail