The Role:

Pacific Talent Partners is partnering with an exciting organisation in the search for a General Manager to join an industry-leading, high-growth B2C group operating a vast national multi-site footprint.

With a network spanning hundreds of destinations nationwide and ambitious plans to grow, the organisation is transitioning into its next phase of expansion. This senior executive will lead nationwide operating businesses, drive enterprise value creation, build operational maturity, and embed digital and AI-enabled efficiencies across complex operational environments.

Key Responsibilities:

- Enterprise Leadership & Value Creation: Direct nationwide operating units to maximise returns on invested capital and contribute directly to multi-billion-dollar enterprise value targets.
- Multi-Site Operational Excellence: Lead, modernise, and scale a complex network across hundreds of geographically dispersed locations.
- Data, Tech & AI Innovation: Champion the integration of AI-enabled processes, operational automation, and data-driven decision-making to enhance labour productivity and operating performance.
- Commercial & Financial Performance: Drive revenue optimisation, margin expansion, safety, guest/customer advocacy, and disciplined cost governance.
- Governance & Stakeholder Engagement: Build solid credibility with the Board, institutional investors, executive leadership,



and key industry stakeholders.

Target Candidate Profile:

- Executive Leadership: 15+ years of senior executive experience managing large-scale, geographically dispersed B2C multi-site networks (e.g., Hospitality, Accommodation, Retail, Aged Care, Childcare, Leisure, or Consumer Services).
- Proven Scale & Track Record: Demonstrated experience as a General Manager, COO, or equivalent operational executive in a $500M+ revenue business through periods of high growth, transformation, or operating model redesign.
- Governance & Ownership: Strong track record reporting directly to CEOs, Executive Teams, or Boards, with exposure to working alongside institutional or Private Equity investors.
- Location Capability: Based in or fully open to relocating to Adelaide, South Australia .

To Apply: We anticipate a high volume of interest and encourage all expressions of interest to apply directly. All applications will be handled with the strictest confidence and will be acknowledged upon receipt. Further details, including a comprehensive position briefing, will be provided to qualified candidates upon application. Applicants must hold unrestricted Australian working rights.

This search is led by Dominic Allen, who can be contacted at [email protected]

📌 General Manager (Melbourne)
🏢 Pacific Talent Partners
📍 Melbourne