Graduate Administration & Client Services Officer (Carlton)

Graduate Administration & Client Services Officer (Carlton)

02 Oct
|
APNL Accountants and Advisors
|
Carlton

02 Oct

APNL Accountants and Advisors

Carlton

About Us

APNL Accountants & Advisors is a growing Chartered Accounting and Advisory firm based in Carlton, Melbourne. We provide taxation, business advisory, accounting, and wealth creation services to individuals, family groups, and businesses across Australia and internationally.

Our team is known for its collaborative culture, professional standards, and commitment to delivering practical solutions for our clients. We embrace innovation and technology, using modern accounting platforms, cloud-based systems, and emerging AI tools to improve efficiency and client outcomes.

We are a close-knit team that values initiative, curiosity, continuous learning, and a positive attitude. We invest in training and development and provide exposure to a diverse range of clients, industries, and professional advisers.

The Opportunity

Are you a recent graduate or final-year student looking to start your professional career?

Whether you have studied law, arts, communications, business, administration, economics, or another discipline, this position offers an excellent chance to gain valuable experience in a professional services environment while developing highly transferable skills.

We are seeking a motivated and detail-oriented Graduate Administration & Client Services Officer to support our Directors and professional team. This role offers exposure to both accounting and legal-style administrative processes, making it an ideal stepping stone for candidates interested in professional services, consulting, law, business operations, or office management.

No accounting experience is required. We are looking for someone with strong communication skills, excellent attention to detail, and a willingness to learn.

Key Responsibilities

You will work closely with our Directors, Accountants,



and Client Advisors to support the day-to-day operations of the practice, including:

- Preparing professional reports, correspondence, and client documentation
- Assisting with proofreading and formatting reports to a high professional standard
- Managing incoming and outgoing communications
- Coordinating appointments, meetings, and calendars
- Maintaining electronic filing and document management systems
- Liaising with clients and external stakeholders, including lawyers, bankers, finance brokers, and government departments
- Assisting with Australian Taxation Office correspondence and administrative processes
- Supporting client onboarding and engagement procedures
- Assisting with internal projects, process improvement initiatives, and research tasks
- Providing general office administration support to the wider team

Technology & Innovation

This role will provide exposure to a range of modern technology platforms and AI-assisted tools, including:

- Microsoft 365 Suite
- Adobe Acrobat
- Cloud-based document management systems
- AI research and productivity tools such as Claude, Perplexity, Copilot, and emerging technologies
- Practice management and workflow software

If you enjoy learning new technology and finding smarter ways of working, you'll fit right in.

About You

We would love to hear from applicants who:





- Have completed or are currently completing a university degree or diploma
- Possess excellent written and verbal communication skills
- Have strong attention to detail and presentation standards
- Are highly organised and able to manage multiple tasks
- Take initiative and enjoy solving problems
- Have a positive attitude and strong work ethic
- Enjoy working both independently and collaboratively
- Demonstrate professionalism, reliability, and confidentiality
- Have previous administration or customer service experience, which is desirable but not essential

Why Join APNL?

- Supportive and collaborative team culture
- Direct exposure to firm Directors and senior professionals
- Ongoing mentoring, training, and professional development
- Exposure to accounting, taxation, advisory, and legal-style administrative processes
- Modern office located in the heart of Carlton with easy access to public transport
- Surrounded by Melbourne’s best cafés and eateries
- Opportunities for long-term career growth within the business
- Work with innovative technology and AI platforms

Salary & Benefits An attractive salary package will be offered based on experience, qualifications, and capability.

How to Apply

If this opportunity sounds like the right fit for you, we would love to hear from you. All applications will be treated in strict confidence.

Please submit your application to [email protected]

Only shortlisted applicants will be contacted.

Benefits

- Employee mentoring program
- Free drinks
- Free food

Application Question(s):
- Are you an Australian Citizen, Australian Permanent Resident or New Zealand Citizen with unrestricted work rights?

Work Authorisation:
- Australia (Required)

Work Location: In person

📌 Graduate Administration & Client Services Officer (Carlton)
🏢 APNL Accountants and Advisors
📍 Carlton

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