Do you have energy & exceptional standards? We’re searching for a Housekeeping Teamleader to work alongside our Executive Housekeeper to ensure all aspects of housekeeping are befitting of our reputation for delivering genuinely memorable experiences to our guests. Your day to day:
- Supervising daily operations, including planning and assigning work to others.
- Carrying out “room checks” inspections and following-up concerns directly with the relevant team member regarding areas of improvement.
- Assisting with the onboarding and training of new housekeeping colleagues.
- Communicating to the Executive Housekeeper if we don't have the appropriate tools and equipment to carry out jobs and duties.
- Promoting teamwork and quality service through daily communication and coordination with other departments.
- Assisting with projects such as deep cleaning and/ or assist housekeeping operations during high volume periods.
- Performing any housekeeping duty as necessary, including making beds, as well as vacuuming and cleaning guest suites to ensure we “work better together” and guest satisfaction.
What We Need From You
- Minimum 12 months experience in a hotel or 12 months experience in a commercial cleaning environment
- Experience leading or supervising others is highly regarded
- Confident verbal communication skills in English and an excellent attention to detail
- Strong organisational skills and ability to prioritise workflow and workload
- It’s a physical role and you’ll be on your feet most of the day,
so fitness is significant.
- Strength – with occasional lifting of items up to 23 kilograms and or push/pulling heavy objects.
- You will need to bend and kneel to complete regular tasks.
- Flexibility to work allocated shifts ranging from AM to PM, across a 7-day rotating roster – including during the weekends and public holidays
- Unlimited and unrestricted working rights for Australia. Given this is an ongoing full time role, we cannot accept candidates who have working hour limitations (eg student visa) or candidates who need to gain a visa for working in Australia.
What You Can Expect From Us
You’ll be rewarded for your hard work with a range of benefits that supports you throughout your IHG career journey
- Free duty meal daily from staff canteen
- Laundered uniform supplied
- Paid birthday leave - hip hip hooray!
- Paid parental leave
- Proactive paid wellness and mental health days
- Discounted CBD carparking access
- Some of the best colleague discounts across our IHG Hotels for accommodation, food and beverage
- A massive colleague discounts platform for all your favourite brands and retailers
- Most importantly, your career journey will be supported through our lifelong development programs, IHG career milestone celebrations, and transfer of leave entitlements as you move and grow with IHG.
Don't quite meet every single requirement, but still believe you'd be a great fit for the job? We'll never know unless you hit the 'Apply' button. Start your journey with us today.