About the role The Lurline is seeking an experienced Housekeeping Supervisor to join our team on a full time basis. This is a pivotal position within our housekeeping department, responsible for maintaining the highest standards of cleanliness, organisation and guest satisfaction.

As Housekeeping

Supervisor, you will oversee daily operations, lead and motivate our housekeeping team, and ensure that every guest experience reflects the quality and excellence for which The Lurline is renowned. This role is fundamental to the success of our hospitality operations and plays a critical part in delivering exceptional guest experiences.

Key responsibilities

- Supervising and coordinating the housekeeping team to ensure all areas of the property are cleaned and maintained to the highest standards
- Scheduling and allocating work assignments to housekeeping staff, ensuring efficient coverage and task completion
- Training, mentoring and developing housekeeping staff to ensure they meet company standards and best practices
- Conducting regular inspections of guest rooms, common areas and back-of-house facilities to maintain quality control
- Managing inventory of cleaning supplies and housekeeping equipment, placing orders as needed and monitoring stock levels
- Responding promptly to maintenance issues, guest complaints and special requests related to cleanliness and room conditions
- Preparing and submitting reports on housekeeping operations, occupancy rates and team performance
- Ensuring compliance with health, safety and hygiene regulations across all housekeeping operations
- Collaborating with other departments including front office,



maintenance and management to support overall guest satisfaction
- Managing lost and found procedures and guest communication regarding personal items

What we're looking for

- Proven experience working in housekeeping within a hospitality setting, with at least 2–3 years in a supervisory or lead role
- Strong knowledge of cleaning protocols, sanitation standards and guest room management best practices
- Excellent organisational and time-management skills with the ability to prioritise multiple tasks effectively
- Demonstrated leadership abilities with experience motivating and managing a team
- Outstanding communication and interpersonal skills, with the ability to interact professionally with guests and staff at all levels
- Problem-solving skills and the ability to respond calmly to challenges and complaints
- Attention to detail and a commitment to maintaining high standards in all areas
- Physical fitness and the ability to perform or supervise physical housekeeping duties
- Knowledge of housekeeping management software and cleaning equipment is advantageous
- Flexibility to work shifts including early mornings, evenings and weekends as required
- Current First Aid certification or willingness to obtain it

What we offer At The Lurline,



we are committed to creating a supportive and rewarding workplace where our team members can thrive.

We offer competitive remuneration, professional development opportunities and ongoing training to support your career growth. Our hospitality environment fosters a collaborative culture where your contributions are valued and recognised. We provide a range of employee benefits designed to support your wellbeing, work-life balance and job satisfaction.

We are an equal opportunities employer and actively encourage applications from candidates of all backgrounds. If you require any adjustments or alternative arrangements at any stage of the recruitment process, please let us know and we will do our best to accommodate your needs.

About us The Lurline is a distinctive hospitality establishment location in the Randwick Hospital precinct and the vibrant Potts Point precinct of Sydney. We are dedicated to providing our guests with exceptional service, comfortable accommodation and memorable experiences. Our commitment to excellence, attention to detail and warm hospitality are at the heart of everything we do.

We pride ourselves on creating a welcoming atmosphere where guests feel valued and staff are empowered to deliver outstanding service. The Lurline is an ideal destination for both leisure and business travellers, and we are passionate about maintaining the highest standards across all aspects of our operation.

Apply now

If you are an experienced housekeeping professional ready to lead and inspire a team, we would like to hear from you. Please submit your resume, cover letter and any relevant qualifications to The Lurline. We look forward to meeting you.

📌 Housekeeping Supervisor (Potts Point)
🏢 The Lurline
📍 Potts Point