About The Role An exciting opportunity is available for an experienced IT Officer to join a mining operation at Mt Carlton Gold Mine near Gumlu. This role works on an 4/3 roster, day shift only, providing essential IT support to site operations and ensuring reliable technology services across the business.
About Our Client
Our client operates within the resources sector and is committed to maintaining strong operational performance while prioritising safety, reliability and continuous improvement across their sites.
What You Will Be Doing
- Manage Service Desk calls and case queues
- Provide support for PC/LAN environments and client-server applications
- Support web applications, Microsoft operating systems and Microsoft Office 365 products
- Maintain and support site operational software systems
- Provide support for business technologies including video conferencing, phone systems and Wi-Fi
- Support internal devices and computers using Microsoft Intune
- Maintain documentation for site technical infrastructure
- Manage incidents and restore failed IT services as quickly as possible
- Execute outage notifications and communication processes when required
What You Will Need
- Strong analytical and problem-solving skills
- Customer service focused approach to IT support
- Experience supporting Microsoft environments and business applications
- Ability to manage incidents and prioritise technical issues
- Commitment to maintaining health, safety and security standards and identifying potential risks across operations
What’s In It For You?
- Consistent 4/3 roster with day shifts only
- Work within a supportive site-based technology team
- Chance to contribute to systems and process improvement initiatives
- Exposure to a wide range of IT systems and mining operations technology
Apply Now
Click on the apply button or for more information contact:
- Kayla Carmichael – Recruitment Coordinator Team Leader
- 07 4969 4***
- *@workpac.com
- Job Order Reference Number: 7226J202631355
About WorkPac
WorkPac is one of the largest workforce solutions businesses in Australia, backed by over 25 years of proven success. We offer tailored, end-to-end solutions in recruitment, skills and career development across diverse sectors including Mining, Construction, Industrial, Engineering, Healthcare, Social Care and more. Choosing WorkPac is always a Good Move.
EEO
At WorkPac, we foster a work environment where everyone feels welcome and valued. As an Equal Employment Opportunity employer, we welcome applicants from all backgrounds and embrace diversity in race, gender, age, religion, culture, and ability.
📌 IT Officer (Townsville)
🏢 Workpac Group
📍 Townsville
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