We are seeking a full-time IT skilled with strong communication skills, a willingness to learn and a desire to join a progressive team. Working in our Mermaid Beach office, you will be an integral part of the team.
Key responsibilities
- Configuring Sitesec systems, AI parameters and custom functions for systems installed on construction sites
- Technical system configuration, preparing technology systems for dispatch to site
- Providing phone, email and remote support to existing customers
- Answering help desk tickets
- Data management
About you
- Minimum one year of experience in a customer service-related position
- Experience working with network devices is preferable
- Strong documentation, communication and customer management skills
- Problem-solving ability
- Driven and eager to understand all technical elements of the business
About us
Sitesec is Australia's leading construction security technology provider.
📌 IT Support Officer (Mermaid Waters)
🏢 SITESEC
📍 Mermaid Waters
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