About the role

This role requires you to be on the tools, leading in the field. You will have autonomy to run your own jobs day-to-day, diagnosing tricky issues on the spot while coaching, mentoring, and instructing junior staff. The work is a majority domestic/residential mix, with occasional and growing commercial jobs. You'll be the main contact for the field crew, handling about 90% of everyday trade queries independently, with the Director available to back you up.

Key responsibilities

- Lead field operations and step in as 2IC to the Director
- Diagnose and resolve plumbing and gas fitting issues on site
- Coach, mentor, and instruct junior staff
- Run jobs autonomously day-to-day across general, renovation, and emergency plumbing and gas fitting services
- Organise materials efficiently to reduce extra trips to suppliers
- Schedule smaller jobs for yourself and juniors
- Manage company stock
- Handle AroFlo job management system, compile quoting information, check labour/materials, and complete digital reporting
- As we grow, you will respond to calls and messages via our business number (your personal number won't be used)
- Take occasional photos and short videos of work for marketing purposes
- Overtime and/or future on-call rostering available

About you

- 10+ years post-apprenticeship trade experience preferred, with a proven track record running jobs and supervising site staff
- Broad knowledge across main plumbing services required




- Valid BPC plumbing registration/licence covering core classes (Water, Sanitary, Drainage, Gasfitting, and Roofing)
- Hold Construction Induction White Card & High-Risk Work Licence
- Polite, confident, and highly competent presence when facing customers
- Solid digital skills to handle job management systems and digital reporting
- Driven, motivated, calm, and constructive mentor
- Comfortable taking photos and short videos of work for business promotion

Perks

- Base salary $120,000 – $140,000 + Superannuation (negotiable based on experience and BPC registration classes)
- Weekly pay with payslips on a weekly basis
- Fully maintained late-model commercial service van with fuel card and e-tag for reasonable personal use Mon-Fri
- Access to high-pressure water jetter, sectional drain clearing machines, CCTV, digital moisture meters, thermal imaging cameras, and all relevant tools
- Company uniform provided (polos, jackets, rainjackets, beanies)
- Autonomy to run operations without micromanagement

About us We are an established, quality-focused plumbing business that has been operating across Melbourne's eastern suburbs since 2013. Our director brings over 25 years of hands-on industry and supervisory experience. We've recently grown into a small team of four with a local factory facility. Our scope encompasses the full range of general, renovation, and emergency plumbing and gas fitting services. We operate as a fully Cm3 prequalified business and take OHS seriously.

📌 Lead Plumber / Field Supervisor (2IC) (Wantirna South)
🏢 Pride Plumbing Melbourne
📍 Wantirna South