Employment Type: Permanent, Full-Time

Location: Northern suburbs of Adelaide

There to care. Here for valuable.

Aged care is so important. Some people forget that. You don’t and neither do we. Because helping people is what we were born to do. We’ve been a leading provider of aged care in communities across South Australia since 1953. That’s a long journey, and we’re proud of our stability and strength.

Now, we’re on a mission to continue to grow and improve our services and impact, hand in hand with our fantastic team. Here, every moment matters and every client counts. And so do you.

Join us as a Maintenance Officer and shape your future and ours.

A brighter future with Helping Hand, for older people and for you.

As our invaluable Maintenance Officer, you will be accountable for the provision of essential safety, preventative and breakdown maintenance in consultation with the Property Services Department & Maintenance Team Leader.

The Maintenance

Officer works closely with the Maintenance Team Leader, Property Services team and site leadership to identify and resolve maintenance issues, manage preventative maintenance requirements, coordinate contractors and ensure the physical environment supports the safe and effective delivery of residential aged care services.

You’ll also make an impact by:

- Taking ownership and accountability for the day-to-day maintenance requirements of the allocated residential aged care sites.
- Ensuring maintenance activities minimise disruption to residents and site operations wherever reasonably practicable.
- Maintaining the physical environment to a safe, functional and appropriate standard for residents, staff and visitors.
- Delivering preventative, reactive and breakdown maintenance across site buildings and grounds, infrastructure, plant, equipment and assets.
- Conducting routine statutory, regulatory and organisational checks on time and to standard.
- Supporting the ongoing compliance of site infrastructure, plant, equipment and essential services with relevant legislation, regulations, standards and organisational requirements.
- Coordinating and oversee contractors attending the allocated site to undertake maintenance, servicing, repairs and compliance activities
- Participating in the after-hours and emergency response roster as required.




- Responding appropriately and promptly to urgent maintenance issues and incidents.

What you’ll bring To succeed in this role, you will have:

- Minimum 3 years’ experience in building maintenance and/or plant and equipment maintenance
- Ability to work independently with minimal supervision
- Strong verbal and written communication skills
- Ability to engage effectively with a diverse range of stakeholders
- Demonstrated commitment to continuous learning and improvement
- Basic proficiency level in Microsoft Office applications (Word, Excel, Outlook)
- Ability to operate and interact with building management systems and technologies
- Valid NDIS Worker Screening clearance or be willing to obtain one
- Current valid driver's licence

You’ll stand out from the crowd if you have some of the following:

- A trade qualification or Certificate qualification relevant to building maintenance, facilities management, electrical, plumbing, mechanical, building or another relevant trade discipline.
- Experience working in residential aged care, healthcare, community services, commercial property or a similarly regulated environment.
- Experience working with essential services, fire systems, emergency systems, plant and equipment or building management systems.
- Experience working within a preventative maintenance program and/or computerised maintenance management system.
- Experience working with older people or in an environment supporting vulnerable people.
- Knowledge of relevant building, safety, compliance and maintenance requirements applicable to residential aged care

Please click the link below to view the position description:

Maintenance Officer Position Description

Why Helping Hand?

We get it - a role in aged care is more than just money. You don’t do it for the pat on the back. You do it because you know it matters - and at Helping Hand, you matter, too

We truly care about how you are.



Here are some of the things we hope you’ll love about working with us:

We are who you are

Here’s the thing. When good people come together, amazing things happen. At Helping Hand, you’ll find real support from teammates and managers who share your values and strength. They’ve been in your shoes - and they’ll always be just a phone call away to lend a helping hand.

We are where you are

As our Maintenance Officer you’ll know you’re contributing directly to a community you care about. And you’ll see your impact on the faces of the people you’re supporting.

We care how you are In any job, how well you feel affects how well you work. And we take that very seriously. We want you to feel as secure as you can. So, we’re proud that our people say they value the stability that comes with working for a well-established, growing organisation like us.

You’ll also enjoy a range of other benefits:

- Be part of a warm, friendly team that genuinely cares about you and your wellbeing
- Maximise your take-home pay by salary packaging up to $15,899 each year
- Enjoy an additional $2,650 tax free per year with our Meal and Entertainment Card
- Prioritise your health and wellbeing with discounted private health insurance, plus our Employee Assistance Program

Are you ready to lend a Helping Hand?

Join us at Helping Hand and help shape your future and ours.

We will be reviewing applications as they are submitted and conducting interviews accordingly.

Apply online today, or to find out more please contact: [email protected]

Current Helping Hand employees must notify their manager of their intent to apply.

All applicants must have the right to work in Australia and hold relevant checks or be willing to obtain them. Successful candidates will be required to attend an induction session before commencing work.

Helping Hand welcomes and respects the diversity our clients, staff and volunteers bring. Regardless of their culture, religion, spirituality, age, gender, sexuality, disability, socio-economic background or personal experiences, our people are included and respected.

Helping Hand strongly recommends that all employees receive COVID-19 and flu vaccinations, as we work in a high-risk setting and are in contact with vulnerable people.

📌 Maintenance Officer (Adelaide)
🏢 Helping Hand
📍 Adelaide