Maximo Support Analyst (multiple roles) DWS is seeking multiple Maximo Support Analysts to provide day-to-day support for a large enterprise asset management environment. You will assist users, manage support requests, troubleshoot issues, and help ensure the platform operates effectively within agreed service levels.

Where: Melbourne / Sydney / Brisbane / Adelaide

Type: ACN or Max Term

Start: 2 November 2026

Length: 6 months with extensions

Style: Hybrid; 2 days onsite

Salary: ACN up to $645/day; Max Term up to $150K (inc super) Role Requirements

- Experience supporting IBM Maximo Enterprise Asset Management (EAM) platform.
- Strong troubleshooting and customer service skills.
- Experience working within a service desk or application support environment.
- Good written and verbal communication skills.
- Ability to manage multiple support requests and priorities.
- Monitor and manage Maximo support tickets and service requests.
- Investigate, troubleshoot, and resolve user issues where possible.
- Escalate complex incidents to appropriate technical teams.
- Provide user support and guidance on Maximo functionality and processes.
- Maintain accurate ticket updates, notes, and resolution details.
- Support routine system monitoring and BAU operational activities.




- Assist with testing and validation of minor system changes and fixes.

About Us: Since 1991, DWS has been helping organisations across Australia reimagine what’s possible through technology, business, and management consulting. With offices in Melbourne, Sydney, Adelaide, Brisbane, and Canberra, our 300+ locally based consultants bring deep expertise and fresh thinking to every project. We deliver end-to-end solutions spanning IT consulting, Staff Augmentation, Managed Delivery, Data & Analytics, Cloud, AI and Automation. Our strength lies in our people; each consultant is carefully selected for their expertise, creativity, and commitment to excellence. Together, we deliver impactful solutions that drive innovation, efficiency, and long-term value. At DWS, we don’t just meet expectations - we redefine them.

Applicants must hold Australian Citizenship, Permanent Residency (PR), or other permanent work rights - DWS are unable to sponsor or support visas.

DWS encourages applications from Aboriginal and Torres Strait Islander peoples.

Ready for a recent challenge? APPLY now!

www.dws.com.au

No agencies please - our in-house talent acquisition team have this covered.

📌 Maximo Support (Melbourne)
🏢 DWS
📍 Melbourne