This position is part of the Allambi Residenial (ITC) Operations team, and is pivotal in providing front of house support to the youth worker population, in providing and implementing staff and placement rosters inline with the SCHADS award.
This position will also liaise with operational departments who support the young people in Allambi's care. The suitable applicant will find it easy to develop and maintain staff relationships, and have excellent planning and organisation skills using the microsoft office suite, and Emplive Rostering software.
Applications close 5pm Wednesday 30/9/2026
Objective
To provide and implement a high standard of rostering and scheduling services, a staff liaison to ensure the efficient and effective support to Allambi Care and Stakeholders.
Primary duties and responsibilities;
Implement, monitor and maintain day to day rostering requirements in accordance with the SCHADS Award and Allambi Care policies and procedures
Liaise with People, Support and Culture (PS&C;), PS&C; Officers, Director and Executive Officer on staffing needs
Provide recommendations to the PS&C; Officers, Directors and Managers regarding leave
Identify recruitment needs and staffing issues to People, Support and Culture Manager
Document relevant performance feedback on staff to People, Support and Culture Department
Address and manage overtime and absenteeism issues
Liaise with Operations regarding changes or requirements relating to rostering, and participate in regular meetings to pre-plan rostering needs accordingly.
Allocate staff resources effectively, in relation to teams, shift swaps, leave,



training and workers compensation
Utilise Rostering Software Program – EmpLive Website
Utilise Microsoft office applications – word processing, spreadsheet, internet and emailing
Develop rosters for Part Time and Casual Youth and Disability Support Workers
Prepare notifications to staff regarding rostering matters
Identify and apply opportunities for continuous improvement within rostering
Develop effective working relationships with frontline staff.
Perform data entry ensuring accuracy and conciseness
Work both independently and as part of a team
Communicate effectively and in a timely fashion to stakeholders via written, technological, oral and interpersonal avenues
Prioritise, organise and complete set tasks given according to demanding time lines
Possess knowledge of People, Support and Culture policies and principles
Possess knowledge of Allambi Care policies and procedures
Minimum Requirements
2 years knowledge and experience in rostering and/or administrative functions
Intermediate skills in Microsoft Office Programs (Outlook, Teams and Excel)
Demonstrated ability to work effectively in a team environment




Demonstrated excellent time management and organisational skills and an ability prioritise work tasks
Ability to work to a deadline
Well-developed communication skills (written, verbal and listening) including high level telephone techniques in order to liaise effectively with staff and clients.
Desirable
Tertiary qualifications in human resource management or related discipline, or aspirations towards.
Experience within a human resource workplace
Experience in scheduling or rostering with staff and client liaison.
Experience in Rostering Software
Must have these documents if successful
Current Working with Children Check (for paid employment - can be obtained via )
Current NDIS Worker Check: (can be obtained via )
Current First Aid Certificate (Provide First Aid; Course Code HLTAID003 or HLTAID011)
National Police Check (this must be obtained via /)
A current driver's licence
Comprehensive Car Insurance
Certificate of Completion: NDIS Worker Orientation Module (can be accessed via: /)
Willingness to participate in pre-employment medical checks
Two professional references
What is on offer?
Full Time Employment.
Salary Packaging (Salary Sacrifice for duration of contract)
4 Weeks Annual Leave per year
1 Roster Day Off a month
Monday - Friday work week. (Generally 8:30am - 5pm)
Allambi Care is an Equal Employment Opportunity (EEO) employer and welcomes applications from people from Aboriginal and Torres Strait Islander, Culturally and Linguistically Diverse (CALD) backgrounds as well as People With a Disability.
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📌 Roster Coordinator Charlestown Nsw 2290 (Newcastle)
🏢 Allambi Care
📍 Newcastle