About the Company
Our client is a well-established Australian manufacturer based on the NSW Central Coast. Partnering with leading consumer brands, the business supports customers from product development through to manufacturing, with a strong culture of collaboration, innovation and sustainability, and a clear next stage of growth ahead.
About the Role
Reporting into senior leadership, you'll own and grow a portfolio of key customer accounts, delivering against revenue and margin targets. As the internal commercial lead for your customers, you'll work closely with R&D;, Quality, Regulatory, Supply Chain, Manufacturing and Finance to take new products from brief to launch.
Benefits
Development:
ongoing upskilling, internal opportunities and professional development
Impact:
a hands-on role shaping customer strategy, product development and business growth
Continuous improvement:
bring ideas to the table and join cross-functional project teams
Travel:
domestic travel to meet customers and support key opportunities
Duties / Key Responsibilities
Own and grow a portfolio of key customers, building trusted multi-level relationships and strategic account plans to deliver revenue, margin and growth targets
Lead new product opportunities from customer brief through development, costing, commercialisation and launch, keeping timelines on track and resolving roadblocks
Develop pricing strategies and negotiate pricing, volumes,



MOQs and commercial terms that balance competitiveness with margin and long-term account potential
Own account forecasting and pipeline, analysing revenue, margin and performance data and turning insights into action
Lead customer business reviews, negotiations and escalations, balancing customer expectations with commercial and operational capability
Skills and Experience
5+ years in Senior Account Management, Key Account Management or a similar commercial B2B role
A track record of personally owning revenue targets and growing strategic customer accounts
Hands-on experience taking physical products from customer brief through development, costing, commercialisation and launch (not just selling an existing range from a price list)
Strong commercial and financial acumen, including building pricing strategies based on cost, margin, volume, MOQs and account potential
The ability to interpret sales, forecast and pipeline data, spot performance gaps and put action plans in place
Experience influencing and driving outcomes across technical and operational teams in a complex environment
Genuine experience coaching, mentoring or developing others
Solid negotiation, communication and stakeholder management skills
Confident using CRM, forecasting and sales reporting tools
Background in contract manufacturing, cosmetics, personal care, pharmaceuticals, FMCG, food or packaging highly regarded
Able to work onsite on the Central Coast and travel domestically as needed
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📌 Senior Account Manager (New South Wales)
🏢 Allura Partners
📍 New South Wales