Customer Experience Officer | Kemps Creek, NSW
Couriers and Freight Australia – Kemps Creek NSW
You'll support clients and new customers by phone and email, respond to enquiries and help keep freight moving. You'll receive full training onsite and work alongside a supportive national team.
Key responsibilities
Support clients and new customers by phone and email
Respond to enquiries
Help keep freight moving
About you
Takes a proactive approach, spots what needs doing and uses their initiative
Makes sound decisions and follows through on customer enquiries
Communicates clearly and professionally with customers and colleagues
Confident speaking with clients and recent customers by phone and email
Reliable, organised,



and comfortable in a busy environment
Can use Microsoft Office and Google Sheets
Has full Australian working rights
Experience in transport or 3PL is preferred
About us
Couriers & Freight Australia helps businesses store, manage and move their products. Our services span 3PL warehousing, domestic transport and international freight. We work with customers across a range of industries, coordinating everything from everyday deliveries to more complex freight requirements.
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📌 Customer Experience Officer | Kemps Creek, Nsw (Sydney)
🏢 Couriers & Freight Australia
📍 Sydney