Trainee Branch Manager / Supervisor – Restoration – Mackay
Trainee Branch Manager / Operations Supervisor
Steamatic North Queensland – Mackay
Looking to step off the tools and into a leadership role?
Steamatic North Queensland is seeking a motivated Trainee Branch Manager / Operations Supervisor to join our Mackay team, with a clear pathway to grow into a Branch Manager role over time.
This position suits someone with experience in trades, construction, insurance repairs, or facilities maintenance who is ready to move into leadership while still remaining hands-on.
Steamatic specialises in water damage restoration, mould remediation, fire recovery and specialist cleaning services. When properties are damaged, we're the team that steps in to make things right. Our clients include insurers, builders, property managers and commercial facilities across the Mackay region.
This role offers a genuine chance to learn the business from the ground up and progress into full branch leadership.
The Role
You will work alongside our operational team while learning the systems, equipment and processes used in the restoration industry. Over time, you will take on increasing responsibility across job assessment, team leadership and branch operations.
Key responsibilities include:
Assessing water, mould and fire damage at properties
Developing scopes of work and organising equipment and crews
Leading small teams on restoration projects
Scheduling jobs and managing workflow
Liaising with insurers, builders and property managers




Managing job costs and maintaining professional reporting standards
Assisting with day-to-day operations of the Mackay branch
This is a hands-on leadership role, not a desk job. You will be comfortable both on site and managing operations.
Who This Role Suits
This role is ideal for someone who:
Has experience in trades, construction or service industries
Has led small teams or supervised projects
Wants to step into a management career
Is practical and solutions-focused
Communicates confidently with clients and contractors
Takes ownership and enjoys responsibility
Wants long-term career growth within a stable business
Restoration industry experience is an advantage but not essential. Full training will be provided.
What We Offer
Leadership and management development
IICRC industry training and ongoing professional development
A supportive team environment
Engaging and varied work across the region
Clear pathway to Branch Manager
Steamatic North Queensland operates across Townsville, Mackay and Cairns, offering strong long-term career opportunities within the region.
Requirements
Current QLD Driver's Licence
Strong communication and organisational skills
Computer literacy for job reporting systems
Ability to lead teams and manage competing priorities
Professional presentation and reliability
Ability to pass police checks and client security clearances
White Card (or willingness to obtain)
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📌 Trainee Branch Manager / Supervisor – Restoration – Mackay (North Mackay)
🏢 Steamatic
📍 North Mackay