Job Description
Ontario Group is seeking a hands-on Food Safety and Quality Control Officer to support our farming, processing and packing operations.
You will work closely with growers, supervisors and packhouse teams to ensure our produce meets food safety, quality, customer and regulatory requirements.
This role combines day-to-day quality control with responsibility for our food safety systems, audits and documentation.
You will also supervise and develop quality control staff and help operational teams resolve issues in a practical, timely way.
30hrs per week off season, 38hrs week in season with reasonable overtime (no leave to be taken through NOV-MAY).
Operations run 7 days per week.
Key responsibilities
Maintain and improve HACCP, food safety and quality management systems
Keep documentation and records accurate and current for Freshcare, HARPS, ICA, export and VHT requirements
Prepare for and lead internal, external and supermarket supplier audits
Conduct quarterly internal audits, report findings and follow corrective actions through to completion
Oversee food safety practices for third-party packing




Manage customer complaints and non-conformances, including root cause investigations
Monitor product quality across the packhouse, including in-line, rejected and dispatched produce
Train, supervise and schedule quality control staff, and assist with recruitment and payroll records
Work with management and operational teams to strengthen food safety practices across the business
About you
Practical experience in food safety and quality control, preferably in fresh produce, horticulture or food processing
Experience maintaining records, preparing for audits and managing corrective actions
Confidence working on the production floor and communicating with staff at all levels
The ability to investigate problems, follow through on actions and organise competing priorities
Experience supervising or training staff
A current C Class driver licence, Freshcare training, HACCP training and a First Aid Certificate
About us
Ontario Mangoes is a family owned and run Mangoes and Citrus grower located in Dimbulah approx 2 hours from Cairns

📌 Food Safety And Quality Control Officer (Queensland)
🏢 ONTARIO MANGOES
📍 Queensland