We're looking for an experienced
Senior Case Manager
(
Empowering Family Connections
)
to join our
Intercept Community Services
team, supporting young people and their families through complex, real-life challenges.
Location:
Caboolture, QLD
Role Type:
Part Time | Mon to Thu | 9am - 5pm | 60 hrs fortnight
Remuneration Range:
$***** - $***** ph + Super + Salary Packaging+ Employee discounts
At
Intercept Community Services,
Empowering Family Connections program is a targeted family support program that works with young people and their families to strengthen connections and support them to prevent entry or re-entry into the child protection system.
What You'll Be Doing:
In this role, you'll deliver therapeutic, strengths-based case management, helping young people stabilise, build resilience, and achieve positive outcomes.
Delivering
end-to-end case management
for young people and families
Conducting
risk and needs assessments
and developing tailored support plans
Providing
counselling, mediation, advocacy, and family support
Supporting
home stability, life skills development, and transitions
Working collaboratively with
Child Safety, Youth Justice, Health, Education and other stakeholders
Facilitating
individual and group programs
Maintaining accurate
case notes, reporting, and data collection
Participating in community networks and service development initiatives
What You'll Bring:
Degree in Human Services, Social Work, Psychology or related field




Strong experience in case management within youth, family or community services
Ability to manage complex cases using therapeutic and evidence-based approaches
Confidence working with multiple stakeholders and high-risk situations
Excellent communication, documentation, and organisational skills
Current
Blue Card, NDIS Worker Screening, and QLD Driver's Licence
Why Choose Us?
Salary Packaging
Advantages:
take home more pay (up to $15,900 tax-free + $2,650 meals & entertainment).
Discounts:
on Health Insurance, Energy, IT & Appliances, Travel & More.
Employee Assistance Program
for wellbeing support.
Fitness Passport
– Stay active with discounted Gym Memberships for you and your family.
Ongoing Training & Development
opportunities to grow your career
Lutheran Services
is a
not-for-profit organisation
, providing exceptional care and support to communities across Queensland for the
past 90 years
.
We provide aged care, retirement living and home care services for older people, with community services including mental health, disability, youth and family, and domestic and family violence support.
We draw on a rich Lutheran tradition of care, placing the wellbeing of our clients at the heart of everything we do.
Where our people to love what they do, supporting over
6,000 people
each year across more than
26 sites
.
Apply Now!
Please attach your resume, complete the application form and the questions below.
To view the position description, please
Click Here

📌 Senior Case Manager - (Empowering Family Connections) (Caboolture)
🏢 Lutheran Services
📍 Caboolture