We're looking for an experiencedSenior Case Manager(Empowering Family Connections)to join ourIntercept Community Servicesteam, supporting young people and their families through complex, real-life challenges.
Location:Caboolture, QLD
Role Type:Part Time | Mon to Thu | 9am - 5pm | 60 hrs fortnight
Remuneration Range:$***** - $***** ph + Super + Salary Packaging+ Employee discounts
AtIntercept Community Services, Empowering Family Connections program is a targeted family support program that works with young people and their families to strengthen connections and support them to prevent entry or re-entry into the child protection system.
What You'll Be Doing
Delivering end-to-end case management for young people and families
Conducting risk and needs assessments and developing tailored support plans
Providing counselling, mediation, advocacy, and family support
Supporting home stability, life skills development, and transitions
Working collaboratively with Child Safety, Youth Justice, Health, Education and other stakeholders
Facilitating individual and group programs
Maintaining accurate case notes, reporting, and data collection
Participating in community networks and service development initiatives
What You'll Bring
Degree in Human Services, Social Work, Psychology or related field
Solid experience in case management within youth, family or community services




Ability to manage complex cases using therapeutic and evidence-based approaches
Confidence working with multiple stakeholders and high-risk situations
Excellent communication, documentation, and organisational skills
Current Blue Card, NDIS Worker Screening, and QLD Driver's Licence
Why Choose Us?
Salary Packaging Benefits: take home more pay (up to $15,900 tax-free + $2,650 meals & entertainment).
Discounts: on Health Insurance, Energy, IT & Appliances, Travel & More.
Employee Assistance Program for wellbeing support.
Fitness Passport - Stay active with discounted Gym Memberships for you and your family.
Ongoing Training & Development opportunities to grow your career
Lutheran Servicesis anot-for-profit organisation, providing exceptional care and support to communities across Queensland for thepast 90 years.
We provide aged care, retirement living and home care services for older people, with community services including mental health, disability, youth and family, and domestic and family violence support.
We draw on a rich Lutheran tradition of care, placing the wellbeing of our clients at the heart of everything we do.
Where our people to love what they do, supporting over6,000 peopleeach year across more than26 sites.
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📌 Senior Case Manager - (Empowering Family Connections) (Caboolture)
🏢 Lutheran Services Australia
📍 Caboolture