Job Description
Mornington Peninsula Shire in Victoria is seeking a seasoned Customer Experience skilled to lead and continually improve the Council's Voice of Customer program. You will analyse feedback and service data, develop reports, and present insights to support evidence-based decisions.
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You will collaborate with diverse stakeholders to embed insights into service design and drive continuous improvement in a hybrid, permanent full-time role.
📌 Voice Of Customer Specialist -- Insight & Service Design (Queensland)
🏢 Mornington Peninsula Shire
📍 Queensland
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