About Us
Help is a social enterprise assisting people with disability lead fulfilling and independent lives.
Over the past 57 years, we've created an integrated network of services to provide people with disability the essentials, routine, and stretch they seek in life.
Whether it's employment, learning, community connection, or anything in between – we work step by step alongside every individual to achieve their goals.
We do this with the help of our social enterprise businesses, organisational partnerships, and Inclusive Employment Australia and NDIS service streams.
Help provides an ecosystem of prospect.
What's in it for you?
Benefits
Excellent salary sacrificing benefits!
Package up to $15,900 of your annual salary tax free, and additional $2,560 for meal and entertainment expenses
An inclusive work environment that values both your personal and professional life, with a strong focus on flexibility to help you achieve a healthy work-life balance
Access specialist and accredited training, professional mentoring, and ongoing coaching
Benefit from opportunities for professional development and career advancement
Learn while you work with the prospect to gain a Certificate IV in Community Services
Celebrate your milestones through our dedicated Service Award Program
Access free and confidential support through our Employee Assistance Program (EAP)
A job where every day is different and you will positively contribute to the lives of people with disability
About The Opportunity
The Coach plays a vital role in delivering Help's Employment Services Strategy, helping people with disability achieve and maintain sustainable, ongoing employment.
This role supports participants through their full employment journey—building work readiness, addressing barriers, developing tailored plans that support their goals,



and marketing participants to employers.
The Coach also provides ongoing mentoring once participants commence work, offering guidance, practical assistance, and problem-solving support to both participants and employers.
By working collaboratively with internal teams and external stakeholders, the Coach helps strengthen job retention, resolve workplace challenges, and ensure participants have the support they need to succeed long-term.
Your key responsibilities will include but are not limited to:
Ensure each participants' individual needs and aspirations for employment are at the centre of your focus
Effectively support a caseload of participants, by providing support, guidance, and direction
Achieve individual and team KPIs in line with the Inclusive Employment Australia Deed and Help Enterprises requirements.
Deliver coaching and support to participants in line with the Help Service Delivery Model
Build rapport and trust with participants, developing tailored Action Plans based on strengths, goals, and support needs.
Connect participants with internal and external training, qualifications, and support services to address vocational and non-vocational needs
Monitor participant and placement progress, including 4, 12, 26, and 52-week milestones, reporting risks promptly to relevant team members.




Work collaboratively with Business Inclusion Specialists to engage with inclusive employers and identify tailored job opportunities.
Create sustainable job opportunities and career paths for participants via relationships with local employers
Support employers with inclusive practices and work adjustments, fostering a disability-confident workplace.
This is a Full-Time position based in the South Burnett Region which may include travel between sites
About You
Prior Employment Services experience will be highly regarded
Strong customer service and relationship building skills through reverse marketing activities, sales and cold calling
Demonstrated ability working towards targets and KPIs
Strong communication and interpersonal skills
Problem solving and conflict resolution
Strong administration and computer skills – ability to learn technical systems
Resilient in nature and ability to thrive in a continuously changing environment
Applications close: Applications will be assessed as they are received.
Contact
To learn more about this prospect please contact the Recruitment team on: ******
As part of our recruitment and selection process, all successful candidates must have or be willing to undertake a range of checks including verification of working rights, Working with Children (Blue Card), NDIS Worker Screening (Yellow Card), professional reference checks and a national police check.
Help strongly encourages applications from people of diverse cultural backgrounds, people with disability, Aboriginal and Torres Strait Islander peoples, and individuals of all identities and experiences.
We are committed to inclusion, accessibility, and equal opportunity employment.
If you would like to learn more about working for us or what we do, we encourage you to visit or follow us on LinkedIn
#J-*****-Ljbffr

📌 Employment Coach - Murgon / Kingaroy (Gympie)
🏢 Help Enterprises
📍 Gympie