Job Description
Infosys is hiring a Service Desk Specialist in Australia. You will deliver first-line support for technical, billing, and service inquiries while aiming for high first-call resolution and strong customer experience.
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You will log incidents, diagnose faults, escalate as required, and maintain clear documentation. The role requires collaboration with network, security, cloud, and data teams and the ability to work in a rapid-paced environment with 24x7 shifts.
📌 Service Desk Specialist - Hybrid It Support & Fcr (Melbourne)
🏢 Infosys
📍 Melbourne
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