Are you an experienced retail or hospitality leader who loves creating memorable experiences for families?
Casual role, $40-$43 per hourLead and support a team while helping create fantastic experiences for familiesWe are seeking a mature-minded, enthusiastic and reliable Store Supervisor to join our team in Caringbah.This is an exciting chance for a confident manager who enjoys working in a fast-paced environment, leading a team, delivering exceptional customer experiences and ensuring the smooth day-to-day operation of a busy family entertainment venue.Sunday and Monday availability is mandatory for this role.
Additional availability, particularly midweek and Saturday evenings will be highly regarded.About YouThe successful candidate will have:A minimum of 3 years' experience in a retail, hospitality or similar supervisory/management roleA mature mindset with the confidence to lead by exampleA positive, enthusiastic attitude and a passion for excellent customer serviceStrong people management skills and the ability to motivate and support a young teamExcellent attention to detail and the ability to maintain high operational standardsInitiative, reliability and the ability to work independentlyA sensible,



calm and practical approach to problem-solvingExperience handling customer complaints professionally and effectivelyCash handling and end-of-day reconciliation experienceIntermediate computer skills and confidence using workplace systemsThe ability to manage competing priorities in a busy environmentA current and valid Working With Children Check (WWCC)A current First Aid CertificateKey ResponsibilitiesLead, coach and support team members to deliver outstanding customer experiencesOversee daily venue operations and ensure smooth running of the centreManage customer enquiries, feedback and complaints with professionalismMaintain excellent presentation, cleanliness and safety standardsComplete senior retail-style duties including cash management, reporting and operational tasksTrain and mentor team members, encouraging accountability and teamworkEnsure policies, procedures and service standards are consistently followedPromote a safe, positive and welcoming workplace for children, families and staffWhat We OfferA fun and positive workplace environmentThe opportunity to be part of a much-loved children's entertainment venueA leadership role where you can make a real impactA supportive team cultureIf you are a confident, dependable leader who enjoys working with people and takes pride in delivering exceptional experiences, we would love to hear from you.
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📌 Flippin' Awesome Store Manager - Sundays & Mondays (Sydney)
🏢 Flip Out Australia
📍 Sydney