Job Description
Australian Unity is hiring a Health Concierge - Customer Support to act as the first point of contact for customers navigating aged care services. You will handle a high volume of inbound calls, resolve issues with empathy and accuracy, and document interactions in systems like Genesys, Salesforce and Lumary.
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The role is full time with hybrid flexibility (3 days in office, 2 from home) after a 6-month probation.
📌 Health Concierge: Aged Care Support, Hybrid (Wollongong)
🏢 Australian Unity
📍 Wollongong
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