Quality Advisor - Victims Advocate Service (Brisbane City)

Quality Advisor - Victims Advocate Service (Brisbane City)

01 Oct
|
Department of Customer Services, Open Data and Small and Family Business
|
Brisbane City

01 Oct

Department of Customer Services, Open Data and Small and Family Business

Brisbane City

Department of Customer Services, Open Data and Small and Family Business – Brisbane QLD is seeking a Quality Advisor to monitor Victims Advocate Service contacts and assess delivery quality against standards. You will identify coaching needs, provide feedback to Team Leaders, and help drive continuous improvement in customer experience.

Collaborating with internal and external stakeholders, you will promote learning initiatives while upholding privacy and confidentiality in handling sensitive

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📌 Quality Advisor - Victims Advocate Service (Brisbane City)
🏢 Department of Customer Services, Open Data and Small and Family Business
📍 Brisbane City

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