We're looking for an experiencedSenior Information Management Consultant / Information Governance specialistto lead a significant piece of work focused onServiceNow data remediation, records management and information governance.
You'll assess legacy information held within ServiceNow, define appropriateretention, disposal and record-keeping requirements, and translate legislative, regulatory and organisational obligations into practical solutions that can be implemented by technology teams.
Senior Information Management Consultant – ServiceNow
We're looking for an experiencedSenior Information Management Consultant / Information Governance specialistto lead a significant piece of work focused onServiceNow data remediation, records management and information governance.
You'll assess legacy information held within ServiceNow, define appropriateretention, disposal and record-keeping requirements, and translate legislative, regulatory and organisational obligations into practical solutions that can be implemented by technology teams.
Key Responsibilities
Assess existing and legacy information held withinServiceNow.
Defineinformation management, record-keeping, retention, disposal and archival requirements.
Interpret relevant legislation, regulations, standards and organisational policies.
Apply relevantstate records retention schedulesto determine appropriate retention and disposal requirements.
Identify information requiring long-term preservation, legal hold or permanent retention.
Develop remediation strategies for legacy ServiceNow data, includingarchival, disposal and purge approaches.
Define business rules for automated retention and purge activities.




Review ServiceNow workflows and processes to determine information lifecycle requirements.
About You
To be successful in this role, you will have:
8-10+ years' experience in Information Management, Records Management or Information Governance.
Strong experience implementingenterprise information governance frameworks.
Strong knowledge ofrecords management legislation, retention and disposal requirements.
Knowledge and practical experience working withstate records retention schedules.
Demonstrated experience withlegacy enterprise data remediation.
Experience working withServiceNow or similar enterprise workflow platforms.
Experience translating policy, legislative and governance requirements into practical technology requirements.
Strong business analysis capability across requirements elicitation, process analysis and functional specifications.
Experience working across business and technology teams withinlarge, complex or highly regulated environments.
Ability to workautonomously with minimal direction, particularly where governance is immature or ownership is unclear.
Strong stakeholder engagement, facilitation, analytical and written communication skills.
Experience withMicrosoft Purview, Microsoft 365 information governance, Enterprise Content Management platforms, large-scale records sentencing, information architecture, data migration or archival initiativeswill also be highly regarded.
This is a excellent opportunity for a senior information governance professional who can bridge the gap betweenrecords management, governance and technology delivery, while taking ownership of a complex ServiceNow remediation initiative.
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📌 Senior Information Management Consultant /... (New South Wales)
🏢 Talent
📍 New South Wales