We are seeking an experiencedServiceNow ITAM / Software Asset Management (SAM) Consultantto support a large enterprise environment.
The role will focus onsoftware asset governance, licence compliance, optimisation, renewals, reporting and lifecycle managementusing ServiceNow ITAM/SAM.
Duties & Responsibilities
Manage software assets, entitlements, agreements and licence compliance withinServiceNow ITAM/SAM.
Reconcile deployment, entitlement and usage data to maintain accurateEffective License Positions (ELP).
Support software vendor audits, compliance analysis and risk remediation.
Analyse licence utilisation and provide insights for software renewals and optimisation.
Identify opportunities forlicence reclamation, re-harvesting, rationalisation and cost reduction.
Maintain software publisher/product data, normalization and overall ITAM data quality.
Monitor ServiceNow SAM platform health, integrations and compliance reporting.
DevelopEOL/EOS reportsto support cyber security, technology risk and resilience teams.
Support SaaS andAI software spend visibility and reporting.
Drive continuous improvement across SAM processes, automation and reporting.
Requirements




Strong experience inSoftware Asset Management (SAM) / IT Asset Management (ITAM).
Hands-on experience withServiceNow ITAM/SAM.
Strong understanding of software licensing, entitlements and compliance.
Experience withELP, licence reconciliation, renewals and optimisation.
Experience supporting software vendor audits.
Knowledge of software normalization and EOL/EOS lifecycle management.
Strong analytical, reporting and stakeholder management skills.
Experience working within large enterprise environments preferred.
Benefits
Competitive contract rates.
Chance to work within a large enterprise technology environment.
Exposure to enterprise-scaleServiceNow ITAM and Software Asset Managementinitiatives.
Work across software governance, compliance, optimisation and technology lifecycle management.
Melbourne or Sydney location.
Collaborative environment working across technology, procurement, cyber security and risk teams.
Eligibility
Full Australian working rights required.
Candidates must be based inSydney or Melbourne, or be able to work onsite as required.
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📌 Servicenow Itam Consultant (New South Wales)
🏢 Tech Savvy Consulting (TSC)
📍 New South Wales