Legal, Performance and Engagement Branch | EL 2 | Adelaide, Brisbane, Canberra, Hobart, Melbourne, Perth, Sydney
Closing date: 04/10/2026 11:45 PM
Eligibility
The Fair Work
Commission (the Commission) requires Australian citizenship as a
condition of engagement.
To be
eligible for employment with the Commission, the successful
applicant must undergo and satisfy a National Police
Check.
About the Position
The Director is
responsible for the delivery of strategic integrated communications
across media relations, online and web services, internal
communications, stakeholder engagement, and specialised campaign
communications.
The role is also responsible for the delivery of
education and information resources to support new and existing
users of the Commission to understand and access our services and
jurisdiction.
The Director
will operate under broad direction and will draw on significant
public sector knowledge and experience and will have a
sophisticated understanding of the Commission's strategic operating
environment.
They will build and sustain relationships with a
network of key people internally and coordinate and support our
strategic engagement with external stakeholders, including employer
organisations, unions, and the media.
They will provide expert
advice, make decisions based on professional judgement and have
demonstrated experience in achieving results and business process
improvement outcomes.
The role will also support the Executive
Director in meeting key business objectives and work to support the
branches overall strategic direction.
Duties
Lead the
Commission's work to provide accessible, consistent, and
accurate information resources to employees, employers,
regulated workers and their representatives to ensure they can
meaningfully engage with Commission services.
Guide,




develop and execute internal and external communications
strategies and be responsible for management of the
Commission's website and social media channels.
Produce
monthly editions of the internal staffing update, Commission
Connect, and provide expert communications support to the
President, General Manager and Senior Executive.
Oversee
engagement with external stakeholders, including small business
(via the Commission's Small Business Reference Group) and
community stakeholders, and support Members with their external
engagement activities.
Oversee
the Commission's media relations, including fostering
relationships with key media outlets, preparation of media
releases, managing responses to media queries, media monitoring
and briefing the Executive about emerging themes.
Oversee
management of the Commission's Online Learning Portal,
including the development of current online learning resources and
maintenance of our existing resources.
Implement strategic
plans including the Commission's CALD community engagement
strategy and education strategy.
Build
team capabilities by providing leadership to team members,
including setting the strategic direction of work priorities
and managing performance.
How to Apply
The Position
Description (PD) is attached at the bottom of this advertisement
which will provide you with further information.
Your
application must consist of the following two
requirements:
A
statement of claim of no more than
500 words
,




outlining your skills and/or experience relevant to the
advertised role using the
'Our ideal
candidate'
section as your basis.
A resume
detailing your employment history relevant to this position and
details of at least two recent referees.
Submit your
application via the Commission's online e-recruitment system by
Sunday, 4 October ****
no later than
11:45
pm AEDT
.
If you have
questions regarding this role, please contact Zoe Bright on (03)
********* or send an email to the Recruitment Team
******
Additional Information
Information
about the Commission can be found at

Commission staff have access
to hybrid working arrangements where they can work a combination of
in the office and from home.
The Fair
Work Commission has a broad range of functions relating to the
workplace and seeks to discharge these functions in a way that best
meets the needs of our community with a focus on access to justice.
As an employer, the Commission values diverse views and
backgrounds, including First Nations Australians, mature age
workers, people from culturally and linguistically diverse
backgrounds, carers, LGBTQIA+, people with disability and people
who are neurodiverse.
Our aim is to create a workforce that
reflects the community in which we live.
We also welcome
conversations about working flexibly.
RecruitAbility
applies to this vacancy.
Applicants are encouraged to request reasonable adjustments as
required to assist your participation in this recruitment
process.
Attachments:
-
APSC Cracking The Code.pdf
-
PD - EXT - EL2 Director, Communications, Education and Engagement.docx
-
PD - EXT - EL2 Director, Communications, Education and Engagement.pdf
-
Principles for candidate use of AI in recruitment.pdf
-
eRecruitment FAQ.docx

📌 Director, Communications, Education And Engagement (New South Wales)
🏢 Fair Work Commission
📍 New South Wales