TAL Australia is seeking a Senior IDR Specialist to lead complex complaint investigations within TAL's Internal Dispute Resolution function in Sydney. You will manage high-risk cases, mentor junior team members, and ensure outcomes meet regulatory requirements while upholding exceptional customer service.
Your role requires in-depth knowledge of insurance products, solid investigative abilities, and the ability to engage with internal stakeholders and external partners to resolve disputes
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📌 Senior IDR Specialist: Expert Dispute Resolution & Mentorship (Sydney)
🏢 TAL Australia
📍 Sydney
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