CommBank is seeking a Chapter Lead, Experience Design for Netbank payments within Retail Banking Services. You will lead a cross-functional team of designers, researchers and content specialists to shape an end-to-end customer experience across NetBank and the CommBank app.
You will own the strategic experience design and governance, partnering with product and technology leaders to ensure cohesive, customer-centred outcomes across multiple touchpoints. Hybrid work with 50% in-office is expected.
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📌 UX Design Chapter Lead - Payments & NetBank (Hybrid) (Sydney)
🏢 Commbank
📍 Sydney
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