Personal Assistant to Director Corporate Services

At Wollongong City Council, we continuously strive to create an Extraordinary Wollongong for our community. We focus on the delivery of exceptional services, infrastructure and facilities for our community. Our aim is to work toward the community's goals in the Our Wollongong Our Future Community Strategic Plan 2035.

Wollongong is a great place to work, live and play! Together, our responsibility is to create an inclusive community where everyone is welcome, valued and belongs. Our strength is the diversity of our people.

We lead with courage, openness and curiosity and believe our employees are the key to our success. Learn more about us here.

The Chance

As Personal Assistant to the Director Corporate Services, you will provide trusted executive and administrative support that helps the Director and the Senior Manager People and Culture stay organised and informed.

This is more than diary management. You will manage correspondence and meeting preparation, coordinate important organisational processes, follow up actions and make sure the right information is available when it is needed. Your ability to anticipate needs, resolve issues early and use sound judgement will help the Directorate operate effectively.

You will work closely with senior leaders, staff across Council, Councillors, other personal assistants and the People and Culture team. You will also communicate with community members, government agencies, consultants, contractors and other external organisations.

You will join a collaborative network of personal assistants who support each other and coordinate work across Council.

This is a permanent full-time 35 hour per week and primarily office-based position.

Salary from $95,925 up to $105,988 per annum plus (Salary package will be assessed based on skills, experience and qualifications).

What you will be doing In this role, you will:

- Manage the Director's diary, inbox, calls, correspondence and daily administrative priorities
- Prepare for meetings by gathering, checking and summarising relevant information
- Plan and coordinate Executive and Divisional meetings, including bookings, documentation and recording meeting outcomes
- Monitor actions, customer requests and organisational processes to ensure they are completed and followed up
- Coordinate accurate and timely reports for Council and the Executive
- Research, collate,



verify and communicate information to support informed decisions
- Review letters, reports and other documents with close attention to accuracy and detail
- Respond to or redirect complex enquiries using sound judgement and initiative
- Build productive relationships across Corporate Services, Council and the wider personal assistant network
- Provide administrative support to the Senior Manager People and Culture
- Coordinate projects, conferences and workshops as required
- Identify opportunities to improve administrative processes and support services

Your focus will be on becoming a reliable point of contact, developing a strong understanding of the Director's priorities and anticipating the information and support required for upcoming work. Success will mean keeping important activities moving, communicating clearly and addressing issues before they become larger problems.

About you

You thrive in a complex organisation and understand what senior leaders need to perform at their best. A natural organiser with sound judgement, you anticipate needs, act proactively and keep priorities on track.

You will bring

- Proven experience providing high-quality executive or senior administrative support
- Excellent organisational and time-management skills, with the ability to balance competing priorities and meet deadlines with limited supervision
- Clear, accurate and concise written and verbal communication skills
- Discretion and professionalism when handling sensitive or confidential information
- Meticulous attention to detail
- Confidence in building effective relationships with senior leaders, staff, customers and external stakeholders
- The ability to research, collate, verify and summarise information for executive use
- Proficiency with Microsoft applications, digital systems and online resources
- A commitment to responsive, qualified customer service

Comfortable working with a high degree of autonomy and trust, you recognise what needs attention, take appropriate action and know when to escalate. You bring Council's values of Respect, Integrity, OneTeam,



Sustainability and Courage to every decision, relationship and task.

Why you'll love working at Wollongong City Council!

- True work-life balance

We know you work hard, and we make sure that effort is rewarded with real flexibility. Our hybrid work options, flex-time, and rostered days off mean you can maintain balance while delivering great outcomes.
- Great working conditions

Enjoy a 35-hour work week.
- Career growth and recognition

We are committed to supporting your personal and professional development. Our initiatives include a reward and recognition program, corporate learning opportunities, study assistance, and leadership development programs to help you grow and succeed.
- Generous leave provisions

Benefit from five weeks of annual leave per year (pro rata) and access long service leave after just five years.
- Health, safety, and wellbeing

We prioritise a safe workplace for everyone, every day, everywhere. Our wellbeing programs support mental, physical and social wellbeing of our people to be at their best and include an Employee Assistance Program, skin and hearing checks and discounted gym memberships.
- A vibrant social culture

Join our Social Club for monthly activities, an annual trivia night, and fantastic Christmas events!

Participate and engage in meaningful work, and contribute to our extraordinary community, where together we make a difference.

For more information, click on 'Apply' to be redirected to Wollongong City Council's job vacancy page.

Applications close 11:59pm, Sunday 18 October 2026.

We invite everyone to apply no matter your identity, you'll be welcome. We encourage applications from Aboriginal and Torres Strait Islander peoples, people who are culturally and linguistically diverse (CALD), people with disability and veterans.

Wollongong Council adheres to the principles of a child safe organisation and is committed to the care and protection of all children and young people in the community.

Applicants are required to undergo a rigorous employment screening process which will include Reference, Identity and Medical History Checks, and may also include a Nationally Coordinated Criminal History Check and Working with Children Check. Employment is subject to clearance of all these checks.

Desired Skills and Experience executive or senior administrative support, organisation, time-management skills, Discretion

📌 Personal Assistant to Director Corporate Services (Wollongong)
🏢 Wollongong City Council
📍 Wollongong