Job Description
Samsung Electronics Australia is seeking a Back Office Vendor Specialist to manage day-to-day relations with our offshore provider, driving workflow, KPIs and service outcomes across multiple lines of business on site in Australia.
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You will partner with field teams, retailers and internal stakeholders to resolve escalations and operational issues, while identifying process gaps and proposing practical improvements to performance. Robust emphasis on data-driven decisions and timely delivery.
📌 Back Office Vendor Specialist Kpi & Ops Lead New South Wales
🏢 Frog Recruitment
📍 New South Wales
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