Job Description
Randstad is seeking a proactive Complaints Officer for a 6-month contract within the insurance sector in Melbourne. You will review, investigate, and resolve complex financial service disputes with a focus on general insurance products.
n
The role requires robust analytical and communication skills, experience in complaint handling or ADR, and proficiency with Office 365, Dynamics 365, and SharePoint. The position offers hybrid work with 6-8 weeks training in-office, then 3 days in-office/2 days