We are looking for a friendly, organised and reliable Receptionist to join our busy allied health clinic in Cleveland.
You’ll be the first point of contact for our clients and an significant part of keeping the clinic running smoothly. We’re looking for someone who is confident with people, enjoys being busy and is happy to jump in and help wherever needed.
The Role
Greeting clients and managing reception
Answering phones and responding to enquiries
Booking and managing appointments
Processing payments, Medicare and HICAPS claims
Managing referrals and client paperwork
Liaising with doctors, case managers and other healthcare providers
Processing accounts and invoices
General administration and data entry
Supporting our Physiotherapists and Exercise Physiologists
Helping keep the clinic organised and running smoothly
About You
We would love to hear from you if you:
Have a friendly and professional manner
Are confident speaking with clients in person and over the phone
Are organised and have positive attention to detail
Can multitask and stay calm in a busy setting
Are reliable and work well as part of a team
Are confident with computers and happy to learn new systems
Have a positive attitude and aren't afraid to jump in and get things done
Previous medical reception or allied health experience would be an advantage, but we are also happy to hear from applicants with solid reception, administration or customer service experience.
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