Hybrid Cloud Contact Centre Specialist New South Wales

Hybrid Cloud Contact Centre Specialist New South Wales

26 Sep
|
Optus
|
New South Wales

26 Sep

Optus

New South Wales

Job Description

Optus in Sydney is seeking a Contact Centre Specialist to deliver high‐quality managed services and technical support across Cloud Contact Centre technologies for a government client.

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You'll operate in a mature ITIL setting, take ownership of escalated issues, support change and incident processes, and collaborate with customer and internal teams to ensure stability, compliance, and exceptional customer experience. In office role with a 24x7 rotating roster in a 5‐day cycle.

📌 Hybrid Cloud Contact Centre Specialist New South Wales
🏢 Optus
📍 New South Wales

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